Customer Service Accounts Payable
Resume:
Kathleen M. McComb
Denham Springs, LA 70706
337-***-**** *.******@*****.***
SUMMARY
Administrative/Clerical Professional with 25 years of Clerical experience with a Bachelor’s Degree in Business. Proven track record of accomplishment in increasingly responsible positions, many which include working in a Plant Environment with all levels of Management/Workers. Able to work well as an individual contributor or as a team player. Areas of expertise include:
Data Entry
Microsoft Office
Quality Control
Accounts Payable
Shipping/Receiving
Customer Service
SAP
Inventory Control
Buying/Purchasing
Problem Resolution
PROFESSIONAL EXPERIENCE
Hargrove & Associates (Westlake Vinyls) 2019-Present
Project Administrator 1
Enter Purchase Requisitions
Invoice/Track invoice verification
Monthly Reports
Docusign
AirSwift, Houston, TX (P66 Westlake, LA) 2018-2019
Maintenance Clerk
Enter Purchase Requisitions
Run Weekly Reports in SAP, input data into Excel Spreadsheet
Run Daily Schedules in SAP
Print Work Orders/Planning Packages daily
Backfill for other clerks
JOHNSON CONTROLS, SULPHUR, LA 2016-2018
Customer Service Administrative Assistant
Daily update of Excel Spreadsheets
Schedule daily work activities for Field Team
Keep track and Schedule all Safety Training both Monthly Safety and Safety Council Training
Book and Schedule Planned Service Agreements
Debrief notes daily from the Field Team, ensure that all time and materials are attached to specific jobs
Bill for a $1.5 Million Dollar a year account.
Track incoming payments to ensure there are no outstanding invoices over 30 days old.
Order all supplies for the guys in the field (Uniforms, Phone & Accessories and Tools)
Order all supplies for the office
Monthly inventory of Freon on each Field teams truck
Maintain office by ordering all office supplies, maintaining equipment and building maintenance
Manage office expenses and submitting expense reports
MURPHY CORMIER GENERAL CONTRACTOR 2014-2016
Administrative Coordinator
Accounting Duties: Maintain accounts receivable, perform invoice procedures, bank reconciliation, manage accounts receivable and accounts payable
Customer Service Duties: enter sales orders, generate order forms and pull sheets for warehouse, generate invoice and all shipping documentation, schedule outbound freight
Purchasing/Buyer Duties: generate purchase orders, track purchases
Inventory Duties: receive inbound inventory, inventory cycle counts, enter shipped orders in system to deduct inventory
FURMANITE TECHNICAL SOLUTIONS, LAKE CHARLES, LA 2014
Cost Control Specialist
Allocate time in CCM for P66 team members to specific projects
Updating time card status for all in-plant personnel weekly
Input team members expense reports
Review/Approve invoicing draft for time card errors
Set-up new PO Projects for all in-plant work for allocation and billing
LEVINGSTON GROUP (PPG Industries) Westlake, LA 2012-2014
SAP Specialist Clerk
Run daily production reports
Enter daily production of both finished good and intermediates into the SAP system
Enter receipts for raw materials and supplies
Enter Service Entry Sheets for services
Enter BBS (Behavior Based Safety) sheets in the computer program
Prepare BOL for outbound shipments
Enter COA information in customer based websites
Inventory control
ENGLOBAL ENGINEERING (ConocoPhillips) Westlake, LA 2011
Clerk II
Schedule the loading and shipping of Railcars
MANPOWER (LA Pigment) Sulphur, LA 2010
Documentation Specialist
Scan and Link all company documents into the computer system
BELCAN TECHSERVICES (EI DuPont) Beaumont, TX 2010
Sourcing / Receiving Clerk
Enter Purchase Requisitions & Purchase Orders in SAP & Ariba
Receiving data in SAP for incoming shipments
WR GRACE, Sulphur, LA 2007 – 2010
Accounts Payable Clerk
Process invoices for payment and investigate / solve payment discrepancies.
MANPOWER (PPG Industries), Lake Charles, LA 2007
Customer Service / Transportation
Schedule the loading and shipping of Railcars for Caustic and Chlorine loads.
COGNIS CORPORATION, Kankakee, IL 1994 – 2006
Warehouse / Tolling Assistant
Inventory Control in SAP
Shipping and Receiving data in SAP for outside warehouse and tollers.
Conduct physical inventories at outside warehouses and tollers and input findings in SAP.
Enter Quality Assurance data in the SAP system.
Work with both external and internal customers.
Investigate and solve customer complaints.
Shipping Coordinator
Obtaining all paperwork for daily pick-ups based on order instructions (Order, Packing Slips, BOL, COA’s, MSDS, Customer Codes, etc.) off SAP.
Contacting carriers for daily pick-ups (LTL and Truck Load).
Assuring truck driver have the correct paperwork and product loaded.
Communicating with warehouse personnel.
Releasing orders / inventory off SAP at the end of the day.
Inventory Control in SAP.
Sample Order Coordinator / Customer Service
Data entry of sample orders in SAP that are received directly from customers, technical support, marketing managers and distributors.
Handle customer complaints.
Inventory management in SAP.
Reports to marketing and sales from SAP.
Back-up for the shipping office.
EDUCATION
BS, Business, Olivet Nazarene University, Bourbonnais, IL, 2003
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