Medical Assistant Customer Service
Resume:
Debra Smith
Douglasville, Georgia 30135
adx288@r.postjobfree.com
Medical Assistant/Phlebotomist/Lab Technician Specialist
“Over 10 years of Expert Medical, Phlebotomy and Laboratory Experience”
Outstanding Phlebotomist/Lab Tech/ Medical Assistant,
Medical Billing and Coding, Date Entry Customer Service
Manager, hospitality, Food Service
High Volume Draws including Difficult and Critical Patients
Highly qualified dedicated Phlebotomist with Valuable Experience in all aspects of Blood and Laboratory Services including Urinalysis, Cultures, Fluid and Tissue samples. Proficient in the following areas:
Medical Billing and Coding / Date Entry / Customer Service / Medical Assistant
Manager / Hospitality / Food Service
To preform this job successfully an individual must be able to perform each essential duty.
Dependable with the ability to respond to request of service and assistance
Ability to work in a team environment, balance team and individual responsibilities
Displays willingness to make decision
Ability to complete all job requirements in allotted time
Displays high quality of work and level of accuracy.
Knowledge of the billing codes relating to CPT, HCPCS, IC9 codes
Ability to identify billable and non- billable charges.
Both Front and Back office experience.
Bone density and metabolic testing including Genetic and Biometric
Experienced in fast paced, high volume hospital departments including ICU, ER and Mother/Baby Labor and delivery
Work with Frozen Specimens-Chemistry, Hematology, Pathology
Medical Assistant, Health and Wellness Coach
Also work with car auctions driver at Manheim Auto Auction with People Ready agency
Relevant Experience
Manager
Managing 8 crew members a shift opening to closing. Data entry on Inventory of products safe count bank deposit with Microsoft making sure salads are made for today prep is done getting ready for opening.
Closing shift change with crew members.
Safe count maintaining shift throughout the night making sure we have enough product
Motivate crew and inter, act with customers.
Closing making sure everything is put away and clean and sanitize inventory of products pull register pull deposits from each register make deposit for the bank, safe count. Walk-through of the storm make sure everything is complete
Phlebotomist/Lab Technician
Excellent working relationships with patient, peers and Physicians
Responsible for sample management, test performance, quality control, result review and reporting
Equipment maintenance such that accurate and appropriate sample testing is performed, completed, and reported in a timely manner
Medical Assistant/Phlebotomists -Lab Tech
Both front and back office experience with professional service skills.
Experienced in other services such as Allergy testing for environmental and food allergies, and vitamin deficiency
Prepare patients for blood draws
Verify patient identities and ensure proper labeling of collection vials
Explain blood draw or transfusion process to patients
Guide nervous patients through blood draws
Conduct blood draws and transfusion
Assist patient who experience adverse reactions following a blood draw or transfusion
Follow directions of supervising physicians
Identify, label and track blood samples
Gather, inventory, and maintain blood draw instruments and supplies.
Employment History
Wendy’s
09/2018 – Still working
WellStar Health System
09/2016-09/2017
United Health Group Wellness
11/2010-10/2016
Clinical Laboratory Services, Inc.
11/2015-05/2016
Well Corp RX LLC
10/201*-**-****
Education
Fortis College
Medical Assistant with Phlebotomy
Diploma
Contact this candidate