Customer Service Assistant
Resume:
Kallie Carballo
Hayward, CA - California, 94544
WORK EXPERIENCE
LOCAL LODGE 1584, Oakland, CA
Office Clerk, Jun 2012 – Dec 2017
· Answer telephones, direct calls, and take messages.
· Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
· Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
· Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
· Compute, record, and proofread data and other information, such as records or reports.
· Inventory and order materials, supplies, and services.
· Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
· Complete and mail bills, contracts, policies, invoices, or checks.
· Prepare meeting agendas, attend meetings, and record and minutes.
PCC LOGISTICS, Oakland, CA
Logistics Coordinator, Mar 2008 – Jan 2010
· Negotiate and arrange transport of goods with shipping or freight companies.
· Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
· Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
· Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
· Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
· Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
· Attach address labels, identification codes, and shipping instructions to containers.
· Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
EDUCATION
Moreau Catholic High School, Hayward, CA
High School Diploma, Jun 2004
Carrington College, San leandro, California
Medical Billing and Coding, Nov 2011
548 Garin Avenue Hayward, CA - California, 94544 510-***-****
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