House Keeping Front Desk
Resume:
ANDREA RODRIGUEZ
**** ******** ****. ** *********, CA, 91214
adwnv5@r.postjobfree.com
Office Manager
N2 Design, Burbank, CA
• Established workflow process, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Updated reports, managed accounts and generated reports of company database.
• Managed office operations while scheduling appointments for department managers.
• Skilled relationship builder with the proven ability to work with different personality styles.
• Completed regular inventory accounts to verify stock levels and discrepancies.
Assistant Hotel Manager
2017-2022
MCAP Partners, La Crescenta, CA
• Front desk, booking reservations, email, chat, and texting with the customers to help their needs in a friendly and efficient manner.
• Offered hands-on assistance to customers, assessing needs and maintain current knowledge of consumer preferences.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
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• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
House Keeping Management
2010-2017
MCAP Partners, La Crescenta, CA
• Managed laundry sorting, washing and drying.
• Assigned housekeeping staff to specific shifts based on daily requirements.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Managed expenses and inventory for optimal budget tracking.
• Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
• Applied service to all rooms on the property
House Keeping
2006-2010
Kobessi Properties La Canada Flintridge, CA
• Disposed of trash and recyclables each day to avoid waste buildup.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Responsible for all cleaning duties (dusting, scrubbing, vacuuming, and cleaning of all interior needs)
• Knowledge of cleaning techniques, tools, and supplies. Relevant Skills:
• Policy and Procedure
• Excellent Multi-tasking Ability
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• Team building
• Documentation and Control
• Customer Relations
• Microsoft Office
I always personally went above and beyond with my customers to meet their satisfaction. I have exceptional customer service, administrative and organization skills. Eager and willing to learn new programs and skills to better improve my career path.
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