Retail Store Manager

MC

MARK COTE

adwl3f@r.postjobfree.com 207-***-**** Kingsland 31548

Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable with strong ability in efficiency. Offering problem solving skills and open mindedness for improvement. Highly organized, proactive and punctual with team-oriented mentality. Purchasing and planning

Employee development

Performance improvements

Cross-functional team management

Critical thinking

People skills

Team building

Decision-making

Relationship building

Hannaford North Conway, NH

Center Store Manager

09/2017 - 04/2020

Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response. Trained, managed and motivated employees to promote professional skill development.

Motivated employees to share ideas and feedback.

Recruited and hired individuals demonstrating passion, dedication and added value to team.

Represented integrity and professionalism in business, serving as mentor and role model to staff.

Formed and sustained strategic relationships with clients. Conducted staff evaluations and determined promotions and realignments or reductions in workforce.

Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.

Implemented standard operating procedures, training programs and office management systems to train workers and streamline workflows. Identified and solved complex strategy problems to drive organizational goals.

Self Employed Services North Conway,

NH

Internet Sales Professional

09/2002 - 01/2017

Owned and built an internet resale business with strategicly buying and reselling various products for profit. Growing the individual business to sales over $500,000 annually. Learning and staying up to date with trends to maximize growth and profitability.

Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.

Summary

Skills

Experience

Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.

Exercised proper qualification skills to convert leads in to genuine sales opportunities.

Hannaford Auburn, ME

Overnight Manager

02/1998 - 09/2002

Supervised overnight team functions and services for youth and adult shelter, managed resident intake, assigned work, maintained security and delivered resident support and discipline.

Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives.

Hired team members and trained in collaborative team environment. Maintained safe work and collaboration spaces for night employees. Managed communication within organization and to outside clients and partners and thoroughly documented and reported overnight activities to management.

Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.

Stocked shelves and racks and placed mannequins in key areas to attract customers to store.

Edward Little High School Auburn, ME

High School Diploma

05/1991

Education and Training

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