District Manager Customer Service
Resume:
Cassandra Kishner
adwhq9@r.postjobfree.com
Waukesha, Wisconsin
Summary
I have over 15 years of experience in the commercial cleaning industry. Most of those years I've held a managerial role within that field. I'm a very organized and detail oriented person that takes pride in my work. Experience
Owner/Operations Manager
JMK Wood Floor Refinishing • Waukesha, Wisconsin
I oversee the day to day operations, payroll, scheduling of jobs and employees, invoices, estamates, address any questions or concerns with the customers, order supplies while maintaining a budget. As well as sanding staining and finishing wood floors. 04/2015 - Present
District Manager
Eagle enterprise LLC • Milwaukee, WI
I was responsible for 50 commercial cleaning accounts within my area, which included training employees, ordering supplies, maintaining a budget, payroll, employee reviews and quality control reports, addressing any questions or concerns that the customers or employees may of had. New account start ups and filling in as needed. 01/2011 - 04/2015
District Manager
Rembrandt Commercial Cleaning • Waukesha, WI
I was responsible for over seeing 50 or more commercial cleaning accounts which entailed training employees, payroll, ordering supplies, addressing any questions or concerns the customer or employees may have had, quality control reports monthly, employee reviews, new account start up and filling in as needed.
01/2007 - 01/2011
Residential cleaner/ supervisor
Dust Busters/ Servpro • Mukwonago, WI
Was responsible for cleaning peoples homes on a rotating schedule. Once my employer bought into serpro I was promoted to a supervisor and I over seen different fire and water restoration accounts.
09/1999 - 12/2007
Skills
Education
Basic studies
Waukesha West High School • Waukesha, WI 05/2001
Training Scheduling
Management Customer service
Microsoft office Payroll Management
Computer Skills Budget Management
Quality Control
Volunteered on a monthly basis to prepare meals at the local community food bank as well as put together survival kits for red cross and salvation army. Graduated 3.7+ GPA
Certified in CPR
Languages
English
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