Desk Receptionist Customer Assistance
Resume:
sUMMARY
B I would like to start by not wasting your time and money. And by being
honest l ama er-felon. I take hull responsibility for my actions and have payed my time I only want to be apart of society. And be treated as such. I wish to be judged by my hard work and dedication, not by what is seen on paper: l am avery hard working honest person. I leam quickly, and am aways ready and welling to leam new things. Ifeel like lan and will nevcr learn enough. Knawledge is kry to being happy and sucessful. I hope to Phylicla
Baca
SO5-435-2293 onlygrow more and more from this point on. phyliciabacasPgm SKILLS
Friendly and Outgoing
Complaint Resolution
Honest and Dependable
ail.com Verbal and Written
Albuquerque, NM Communication
87111 Loading and Unloading
Customer Senvice Detail-Oriented
Teamwork and Collaboration
Problem-Solving
EXPERIENCE
stant Head Cashier
Albuquerque, NM
Murphy USAy May 2022 to Nov 2022
Interacted politely with austomers to promote quality service during checkout
Issued receipts, change and refunds to austomers to promote smooth operations.
Maintained financial records by counting cash and recording tips at end lof shift
ront Desk Receptionist
Albuquerque, NM
Motel 6/ Mar 2021 to Aug 2021
Handled payment pracessing and provided customers with receipts and proper bils and dhange
Welcomed patrons to front desk and engaged in friendly comversations while conducting check-in proces.
Reccived incoming calls and coordinated with staff to fulil Customer requests.
Assistant Manager
Rio Rancho, NM
Albertsons/ May 2020 to Feb 2021
Organized schedules, workfows and shift coverage to meet expected bus iness demands
Maintained inventory accuny by counting stock-on-hand and reconcling discrepancies
Delegated daily tasks to teammembers to optimize group productivity.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful dircumstances and effectively diffused tense situations.
Recruited and trained new employees to meetjob requirements. EDUCATION AND TRAINING
High School Diploma
West Mesa High School May 2005
Albuquerque, NM
sUMMARY
Iike to start off by being honest so as to not waste no one'stime or money am a ex-felon and have finished and completed all my responsibilities. have been apart of society for 6 years now. It is dafficult at times for the judgement. But. I accept it with a open mind as 1 do take full responsibility Brittany for my past actions. I would just like to be judged also on who l am today. nd by the work I da I definitely love to learn new things And anma very quick learner 1 wouid just lke to be looked at tor who you meet and not what you see in paper Greatly appreciate your time. SKILLS
Castro
b2844424@8mailc
POS systems
Cash handling8
om Liquor regulations and
Albuquerque, NM compliance
Customer Service Security monitoring
Customer assistance
87111
EXPERIENCE
Cashier
Albuquerque, NM
Murphy USA/Jun 2021 to Nov 2022
Operated cash register or POS system to receive payment by cash, chedk and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered cus tomer questions and provided store information. Helped customers find specific products, answered questions and ofered prouct advice
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Worked closely with frontend staff to assIt customers. Preserved appearance of store by aranging and replenishing displays and merchandise racks.
Helped with purchases and signed customers up for rewards program.
Discocunted purchases by scanning and redeeming coupons. Verified customer age requirement for alcohol or tobacco purchases lon-Emergency Medical Transportaticn
lbuquerque, NM
New Mexico Ride inc/ Feb z019 to May 2020
Transferred patients using gurneys, stretchers, backboard and other cquipment
Checked vehicle fluid leves before and after each shift, toping off coolant, gasoline and oil.
Understood and followed oral and written directions. Assisted with customer requests and answered questions to improve Satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Maintained schedule of cdass assignments to meet deadlines. Customer service, friendlyhelpful
EDUCATION AND TRAINING
High School Drploma
Grifrth Senior High School May 2014
Contact this candidate