Customer Service Production Clerk
Resume:
Megan Craig
**** ****** **** ***** **********, Tx 76065
adwg4q@r.postjobfree.com
Objective: A self-motivated and innovated individual seeking a dynamic career utilizing strong interpersonal skills with ability to establish working relationships between individual and commercial lines of business. Detail oriented with ability to meet deadlines while maintaining high level of customer service and professionalism.
Key Competencies
Training New Team members Problem Solving
Leadership/Team Building Customer Service Focus
Organizational Development Research Discrepancies
Relationship Building
Professional Experience
Production Clerk March 2022-March 2023
Sunrider Manufacturing L.P. – Midlothian, Tx 76065
Review order inventory report to ensure finish goods inventory is consistent with sales orders
Prepping documents, printing sorting
Accurately order additives/ raw material and collect daily production data
Coordinate waste, conduct emails correspondence research new products
Excel outlook, oracle, and Microsoft word
Requisitions and maintains production supply inventory
Entering production data and material usage into system
Quality control and other aspects of production compile all GMPs and safety policies
Assist with the annual physical inventory
Ability to solve complex problems reports to the production control supervisor
Ensure work area remains clean and free of all contaminates
Asist with the annual physical inventory. Using pallet jack. Ability to lift to 50lbs
Medical Billing Specialist May 2018- August 2021
Hope Clinic of Ellis County- Waxahachie, Tx 75165
Processes patient payment plans
Generate and mails patient bills/statements
Contact patients whose accounts need immediate attention to facilitate collections on a timely basis
Reviews refund requests received from patients
Processes bad debt write-off requests at the direction of the Billing Manager
Review patient bills for accuracy and completeness; obtains missing information
Identify insurance company or proper (patient) to be billed; identify and bill secondary or tertiary insurances
Utilize a combination of electronic health record (EHR) and paper patient records to perform billing duties; maintain an accurate, legally compliant medical record
Provide excellent and professional customer service to internal and external customers
Function as contributing team member while meeting deadlines and productivity standards
Bank of Desoto December 2015-December 2017
Customer Service/Bookkeeping
Responsible for daily entry of accounting transactions
Prepared financial statements
Performed bank and account reconciliations
Produced monthly financial summaries and reports
Verified purchase orders
Ensured compliance with all regulatory reporting requirements
Maintained fixed asset inventory
Processed mail and made associated copies distributed throughout each department
Bank of Desoto May 2014- December 2015
Bank Teller Assistant Manager
Greeted customers and ensured tellers adhered to customer service standards in all transactions
Resolved customer issues
Approved and oversaw transactions as needed
Completed balancing of currency and coin vaults
Performed daily transmittal of cash advances
Completes daily activity reports
Bank of Desoto August 2008- March 2013
Bank Teller
Processed safe deposit box and loan payments
Opened new customer accounts and closed existing accounts at customer request
Provided customer assistance with balance detail and other inquires
Referred customers to appropriate financial services and products as required
Oversaw processing of night deposit bags
Handled all customer complaints and issues with high professional courtesy
Cashed checks and processed deposits upon balance and signature verifications
Notified manager of counterfeit currency in coordination with bank
Processed withdrawals upon balance verification
Education
Red Oak High School Graduate
Red Oak, Tx
May 2005
Knowledge, Skills & Abilities
Proficiency with Windows, MS Word, and Excel
Excellent customer service skills and abilities
High level of professionalism
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