HERBERT WIILLIAMS
**** ***** ****, ******, **. **324 651-***-**** adwg2x@r.postjobfree.com https://www.linkedin.com/in/herbert-williams-734791237/
EDUCATION
Ashworth College Associate Degree: Business Norcross, GA February 2010-May 2014
Concentration: Accounting Cumulative GPA: 3.80
Awards/Accomplishments: Awarded a certificate for Diversity and Inclusion
PROFESSIONAL EXPERIENCE
U.S. Bank Operations Processor Saint Paul, MN April 2021-Present
•Work high volume of return cases of varying types to completion…
•Collaborate with other banks in resolving various error types
U.S. Bank Account Specialist Saint Paul, MN March 2002-April 2021
•Resolved errors that appeared from the processing of customer checks and deposits
•Assisted coworkers and customers with an average of 30 adjustments per day, a 100% or more of work completed
•Utilized bank provided tools to correct errors arising from check processes, increasing usability by 40%
MacQueen Equipment Office Specialist Student Intern Saint Paul, MN June 2020-August 2020
•Assisted with general office activities such as sending out mail and data entry
•Optimized organization of data entry and filing to facilitate an easier transition for new information to be processed
ADDITIONAL EXPERIENCE
•Fast Learner, thinks strategy when faced with difficult task
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LEADERSHIP & PROFESSIONAL DEVELOPMENT
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•Assumed the role of lead in the absence of the substantive holder for 3 weeks
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SKILLS & INTERESTS
Software: Excel and Word
Operations: Good understanding of the Regulations relating to check handling
Soft skills: Good Communicator and Self -Motivated
Interests: Reading and the outdoors