Administrative Assistant Customer Service

Rhonda L. Miller

**** ** **** ******

Oklahoma City, OK 73112

Phone: 405-***-****

E-mail: adwfqf@r.postjobfree.com

Qualifications Profile

Skilled and personable approach. Professional attitude with strong values around accountability, organization, and goals. I believe that appearance, attitude and attention to detail are imperative in the work place. Administration

Provide exceptional administrative support to senior management and peers. Knowledge of office processes to assist in office efficiency and customer service. Outstanding communication skills, project a professional image. Customer Service

Serve as the initial point of contact with customers. Educate customers regarding products and their correct usage. Prompt response to customer inquiries and problem solving to the customer satisfaction.

Technical Skills

Microsoft Office, Quicken and Quick Books accounting processes. Key Strengths

Excel at developing relationships with senior executives, peers and customers. Adapt and learn quickly. Love a challenge.

Education 1974 -1978 - Natrona County High School - Casper, Wyoming Specialized Training:

Dale Carnegie - 10 Ways to Influence People.

Hobbies:

Horseback riding, Horse Health, Gardening, Home improvement, Quilting Mechanically inclined.

References available upon request.

Professional Experience:

Currently employed with Amazon - September 2019

Incoming - Stow, Problem Solver, Picker, Customer Returns. I have also worked in Decant. Have been used for Labor Share.

I enjoy my position, but I can see with the constant influx of new employees that I could be a consistent leader and trainer.

Retail Sales

5 Years - Oklahoma City

Maintain product levels, while creating appealing organization of products. Gain knowledge of new products and the ability to reiterate information to customers. Sales - Customer Service - 3 Years – Oklahoma City Process incoming and outgoing orders. Create positive customer relations before, during and after the sale. Delivery and pick up of daily orders.

Administrative Assistant – 3 Years – Oklahoma City General Office work, multi-line phone system, computer, copy, fax machine and scanner. Maintain Physicians’ licenses, training, credentialing and insurance. Create Continuing Medical Education events

Set into motion logistics for Physicians meetings out of state, hotels, taxis, registration to events.

Office Manager - Construction Services - 9 Years - Oklahoma City General clerical - telephone, receptionist, filing. Log in client samples dropped off for analysis. AP/AR and payroll, employee taxes, vehicle licenses, expenses, and invoicing.

Record retention - equipment maintenance records and materials used Contracts - assist with bid/proposal preparation.

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