Network Administrator Help Desk

Farah Al Shalati

adw7zj@r.postjobfree.com

Wayne, NJ

PERSONAL STATEMENT: I am an experienced and motivated Network administrator accomplished in delivering secure resilient systems on time, Network Troubleshooting Find fix network issues easily and budget to meet business needs. SKILLS

Microsoft office (word -excel- access)

2016 New Horizons – MCSE 2016 (Microsoft IT Professional). 2015 Cisco CCNA Routing & Switching

EDUCATION

Bachelor of information engineering networking (Syrian virtual university 2008 – 2013) WORK EXPERIENCE:

Network Manager assistance (2014-2016) Ministry of Commerce in the government. Responsibilities and activities:

• IT solution

• Desktop support help desk

• Network and system troubleshooting.

• Network administrator.

• Managing user account

• Managing user account using active directory

• Operating system and desktop software installation

• Import data, and checking

System Operator 2017-2019 Damascus security exchange Responsibilities and activities:

• Network infrastructure and system troubleshooting daily check all servers.

• Exchange server.

• Hp data protector backup and disaster recovery for diverse.

• dynamic and distributed enterprises.

• VMware vsphere-esxi-vcenter-server-6.5

• manage engine service disk.

• Hp smart array utility.

• Managing User accounts using Active Directory.

• Network management includes network performance tuning, security monitoring, fileserver backup, and email server administration.

• Operating system and desktop software installation, PC upgrading, and network Troubleshooting. Assistant System Administrator (2019-2021) Al-Nahas-group Responsibilities and activities:

• Provide user IT Support via the help desk ticket system

• documenting IT systems

• Assist with data management functions, including backup and archiving

• installation and maintenance of network equipment and software, and the connection infrastructure to include servers, workstations.

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