Service Representative Line Worker

AALIYAH RENAE LEE

*** ******* *** ***** ******* NC 27540

Mobile 914-***-****

advmgs@r.postjobfree.com

Career Focus

To have a challenging career with a well establish organization that will enable me to grow my strengths in Customer Services. I have a strong skill set in organizing and multi –tasking, with experience in dealing with the public in difference situations.

Education

Wake Tech Community College - Raleigh, North Carolina – continue

Holly Springs High School - Holly Springs, North Carolina – 2012

Experience

Aerotek Cary, NC

Customer Service Representative December 2020- May 2021

Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.

Assembly Line Worker

Dell Technologies Apex, NC

Factory Assembly Work March 2019 - February 2020

1.Actively met assembly goals

2.Operated pallet jack

3.Responsible for shipping and packing duties

4.Performed in depth assembly of product and products

Assembly Line Worker

John Deere Fuquay-Varina, NC

Factory Assembly Work October 2018 -March 2019

An assembly worker is an employee who is assigned to an assembly line in a manufacturing firm to fabricate parts and join them to construct a final product. Assembly workers follow instructions and diagrams to complete a particular task.

CONDUENT WAGE WORKS Cary NC

CUSTOMER SERVICE REPRESENTATIVE March 2017 – March 2018

Serve as the first point of contact for customers dealing with there Flexible Spending accounts for Medical, Dental, Vision and Commuter Benefits. Delivered excellent customer service answering inbound phone calls, identify and resolve caller needs, and provide information.

TACO BELL/KFC Holly Springs NC

TEAM MEMBER & SHIFT MANAGER Dec 2015- Feb 2017

My responsibility as a Shift leader is to direct other employees through their daily routines and interact with customers to make sure that they have a wonderful experience. Shift leaders drives for customer satisfaction through training employees properly and going by compony policy. In fast food service I make sure employees perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions.

TGIF Cary NC

Server Dec 2014 – March 10,2015

Responsible for guest interactions, when serving guest in a friendly and efficiently. I prepare tables, making sure the condiments are refilled, replenishing utensils. Deliver items fulfilling customer needs offering desserts and drinks. Greet all guests warmly with the appropriate greeting. Perform basic cleaning tasks as needed or directed by Supervisor.

OLD NAVY Apex NC

Stock Coordinator/Sales Associates Dec 2014 – Jan 2015

My jobs at Old Navy were unloading trucks, check inventory, stock and organize shelves. Keep section clean and organize, and be available if customer needs assistance. Work in the fitting room, keep clean and in order.

Skills

Great Customer Service, Great team worker, Energetic, Organized, Self Starter, Strong Verbal Communicator, Attentive to Detail, Typing, Cashier operator,

References - Available Upon Request

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