Customer Service Assistant Manager
Resume:
Christina Wilt
Sales/cosmetologist
Hagerstown, MD 21740
advlps@r.postjobfree.com
I am currently looking to change careers.
Work Experience
Barber/Stylist
Spring Ridge - Frederick, MD
August 2022 to Present
Cosmetologist
Razor’s Edge Barbershop - Hagerstown, MD
October 2020 to Present
Work with customers daily to provide excellent customer service Hair cutting
Cosmetologist/ Keyholder/ Shift Leader
Sport Clips - Frederick, MD
April 2018 to October 2020
Provide excellent customer service while following a very strict script Hair cutting and styling service
Product knowledge and sales
Coach and mentor other stylists
Cosmetologist
Longmeadow Barbershop - Hagerstown, MD
October 2017 to March 2018
Customer service
Hair cutting services
Education
Currently studying/going for bachelor’s in Business Administration/project management
DeVry University's Keller Graduate School of Management-Illinois - Remote May 2022 to Present
GED
Skills
• Customer service
• Management
• Sales
• Communication Skills
• Hair Styling
• Mentoring
• Assistant Manager Experience
• Upselling
• Cleaning Experience
• Retail Sales
• Cash Handling
• Leadership
• Store Management Experience
• 5 years Supervising other employees
Languages
• Spanish - Fluent
Certifications and Licenses
Cosmetology License
Assessments
Recruiting — Familiar
December 2021
Managing the candidate sourcing and selection process Full results: Familiar
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Familiar
July 2022
Influencing and negotiating with customers
Full results: Familiar
Customer focus & orientation — Expert
September 2022
Responding to customer situations with sensitivity Full results: Expert
Supervisory skills: Motivating & assessing employees — Familiar December 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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