Customer Service Coordinator

Saqib Ahmed

Richmond, VA 540-***-**** Email: advjgc@r.postjobfree.com

Professional Summary

Aspiring business leader with excellent skills in strategic management, business planning, and critical thinking. Several years’ experience analyzing data, working with clients, and managing projects. Very strong customer service and interpersonal skills.

Relevant Experience

Customer Service Coordinator

Capital One March 2022 – Present

-Managed customer complaints of unauthorized charges made to their accounts

-Appropriately handled personal and private financial information

-Ensured compliance with US banking laws

Owner & Operator

Ace of Spades Transportation January 2021 – June 2021

-Pursued business venture proposal to start a box trucking company

-Ensured Department of Transportation and Motor Carrier compliance of all trucks

-Personally coordinated truck routes and completed all truck drop-offs and pick-ups

-Created and maintained strong rapport with shipping brokers

Tenant Research Associate, Tenant Surveyor

CoStar Group March 2017 – July 2019

-Tracked tenant data within the Sacramento, California market

-Conducted dozens of interviews each day with tenants to verify accurate tenant and lease data

-Collaborated with fellow researchers to completed case work on certain properties

-Consistently ranked at the top of the department for maintaining most calls per hour

-Team leader in charge of ensuring all error tickets were corrected by end of the week

General Manager

Orion’s Auto Sales June 2017 – June 2018

-Increased vehicle sales by 35% in one year

-Handled the company’s accounting and ensured books were in order

-Delegated mechanic tasks to several employees and oversaw their completion

Skills

Data Analysis, Strategic Research, Leadership, Delegation & Time Management, Risk Assessment, Accounting, Logistics Maintenance, Communication, Interpersonal Relations, Problem Solving, Microsoft Office, AutoCAD

Education

Virginia Commonwealth University

Bachelor of Science Business Management

Contact this candidate