Spanish Interpreter Sales Associate
Resume:
LUIS A RIVERA
Rochester, New York 14612
Cell: 585-***-****
********@*****.***
QUALIFICATIONS
Energetic, results driven, customer service professional with more than a decade of experience. Possess strong communication skills and the ability to effectively adapt to different tasks. Recognize for creative problem solving and the ability to improvise. Key skills include:
Bilingual English/Spanish Good Organizational Skills
Team Player Self Starter and Quick Learner
PROFESSIONAL EXPERIENCE
Sentry Safe, Penfield, NY 01/14-06/16
Production worker
Achieve performance objectives in all areas consistently, working in a loud environment, use of chemicals, maintaining working area clean following GMP and safety guidelines and ensuring that final product meets the quality standards of the company
Assembly, packaging and shipping experience.
TOYS R US, Rochester, NY
Cashier 10/11-11/13
Promote sales events and in store rewards programs, merchandiser, stocker, unloading.
Recommend, select, and help obtain merchandise based on customer needs.
CONSOLIDATED CONTAINERS CORP, Rochester, NY 07/13-10/13
Inspector/Packer
Followed GMP rules and safety rules, inspect and pack plastics making sure they comply
with satisfaction and requirements of customer’s accounts.
LIDESTRI FOODS, Fairport, NY 01/12-07/13
Team Leader
Arranged scheduling of temps, timesheets, making sure they followed GMP rules as well
as safety rules
BIG LOTS, Rochester, NY
Sales Associate 05/09 -12/10
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
TACO BELL, Rochester, NY 04/07- 04/09
Cleaning Captain/Shift Leader
Opened store and prepared for day’s business
Effectively resolved customer complaints when needed
Followed food safety procedures, including temping and dating food
Responsible for complete maintenance of store and grounds
Trained new employees in daily operations
THRIFTY SHOPPER, Rochester, NY 10/05 – 11/06
Sales Associate/Cashier
Greeted and assisted customers in person and by telephone
Opened and closed store
Accountability of cash register and safe vault; made bank deposits
Inventoried merchandise; placed merchandise in respective departments
Completed reports such as End of Day Report and Safety Data Sheets
BROOKLYN BOARD OF ELECTIONS, Brooklyn, NY 08/02 – 12/04
Office Assistant/Interpreting Representative
Commuted to all Brooklyn Nursing homes as a representative in order to assist disabled registered voters as a Spanish interpreter for the completion of absentee voter ballots
Efficiently registered new voters cards and data entered updates to the AVID database
Administered training to all support staff in the form of handling correspondence, compiling and filing statistical reports, and scheduling appointments
AMERICAN HYDRON/OCULAR SCIENCES, Juana Diaz, PR 07/00 – 02/01
Machine Operator in the Quality System
Recorded proper documentation of quality process
Data entered end-of-shift production reports
HOLIDAY INN HOTEL, Ponce, PR 04/94 – 03/99
Assistant Manager
Assisted in supervising and coordinating all customer services
Set up all educational seminars and conferences in the respective areas
Responsible for reservations, Front desk, Internal audits and banquets
EDUCATION
Inter American University Coursework toward Associate Degree in Computer Science, Ponce, PR
Metropolitan Career Institute, Secretarial, Office Skills New York, NY
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