Package Handler Customer Service

Nichole C. Lake

** ******** *** ********, ** ****0. 718-***-****. advd8o@r.postjobfree.com

Objective: To help grow and continue to grow, learn and expand myself. Education

Queensborough Community College,

Francis Lewis High School, HS Diploma 2001

Experience

10/17 - Present Customer Service and Dispatching Representative, Lasership Package Handler

Receptionist additionally responsible for email correspondence, customer pick ups, communication with drivers on route, repackaging of damaged packages, phone calls to customers to update package information, assist drivers with reprinting labels and customer information, handling escalations (escalated emails and situations), send drivers to investigate misdelivered packages.

11/21-7/22 package handler/sorter

Amazon

Sorted and unloaded packages for delivery.

8/15- 10/17 Warehouse Lead, Plated

Prepped and packed food, checked packages for efficiency, ran assembly line, supervised 10-15 ppl

11/06-10/13 Package Handler, United Parcel Service Minimized damage and repair costs through careful

management and preventative maintenance, cultivated a positive rapport with fellow employees to boost company morale and promote employee retention, Translated business needs and priorities into actionable logistics strategies. Sorted packages according to zip code quickly and accurately Checked packages contents for accuracy

Skills

● Positive and friendly

● Skilled multi-tasked

● Hard working and Self-motivated

● Fast learner

● Safety oriented

● Accurate and detailed

● Efficient transportation logistics professional well-versed in materials management and inventory reconciliation

● Highly organized and detail oriented with a talent for accurate shipment tracking and problem resolution

● Organized, independent worker who also works well with others

● Strong time management skills

● Reliable bookkeeper with proven record of accomplishment in regulatory requirements and data analysis

● Experienced cashier with background in customer service and retail

Contact this candidate