Melanie Sands
**** ***** ****** · Sherman Oaks, California 91411
advae1@r.postjobfree.com · cell: 818-***-****
Experience
Sales Associate/Customer Service
WALMART – Burbank, CA
Jewelry and shoe sales
Ear piercing
Customer Service (returns, layaway, information)
Cashier
Lead Receptionist
FRED SANDS REALTY – Studio City, CA
Greet, welcome and direct visitors
Answer and direct calls for over 200 real estate agents
Open and distribute mail
Handle all deliveries and faxes
Light typing of contractors and correspondence
Data Entry Specialist
ELECTROSECURITY – Van Nuys, CA
Responsible for maintaining company database
Manage employee names and security code words for over 50 companies
Advise Police and/or Fire Department of alert signals
Record data of specific alarm activity in each business or home
Night Supervisor, PBX Exchange
VALLEY TELEPHONE ANSWERING SERVICE – Van Nuys, CA
Supervise 8 operators on PBX telephone cord switchboard for over 750 clients
Handle customer complaints
Flag accounts for specialized service
Education
Los Angeles Valley College
Completed one year of math and business courses
Van Nuys High School
GED
Skills
Excellent communication skills – friendliness, clarity, efficiency, and empathy
Responsible and dependable
Data entry, cashiering, inventory stocking
Ability to work under pressure
PBX Certified
Activities
Dance instructor – Salsa, Tap, Hawaiian
Singer and Musician