Customer Service Team Member

Zakarya AZGUAGH

*** ********** ** ******** ** ***35

Home: 703-***-**** - Cell: 571-***-****

e-mail:*********@*******.***

PROFESSIONAL EXPERIENCE:

****-****: WHOLE FOODS MARKET

order writing for dairy and frozen

control shrink and never out items

2014-2015: Performing a buyer duty for the department. Placed the bread orders from euro UNFI and WARE HOUSE the transition from bakery to grocery.

Helped bakery if needed.

ATL career coaching whole foods market

2014-2015: Hilton Garden inn :

Front desk

2014-2015: Hampton inn :

Valet attendant

2013-2015: Marriot Washington

Valet attendant

WHOLE FOODS MARKET Arlington

2015-2018: Grocery team member

Ordering and receiving for the department

2013-2015: Bakery team member:

Retail, ordering, receiving and maintain all the department needs 2011-2013: Front end team member

Responsibilities & Qualifications:

1. Perform all duties of Customer Service Cashier as necessary 2. Provide excellent customer service, striving to exceed every customer's service expectations 3. Maintain a professional demeanor at all times

4. Follow proper checks, Understanding ATM and credit procedures 5. Clean and stock Front End Area especially own register; change tapes and ribbon as needed 6. Adhere to all National and Regional cash handling standards 7. Follow all cash handling procedures; understand, meet and exceed regional cashier variance policy (CVP)

8. Comply with all State Health and Policies

9. Perform all duties as a cashier

10. Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers

11. May participate in Team Member evaluation process for team vote and job dialogues 12. Proactively participate in all Regional Front End programs as described by leadership 13. Perform all duties as assigned

14. Patience in dealing with the general public and other Team Members 15. Positive attitude; a desire to learn and grow in the Front End team a plus 16. The ability to work in a fast paced environment, with a sense of urgency 2010-2011: Cashier assistant,parking attendant

2009-2010: Faccia Luna Trattoria _Arlington,VA

Cook:

Responsibilities & Qualifications:

1. Perform all duties of prepare and cooking foods: PIZZA – SANDWICHES- 2. Reciev tickets’ as order

3. Clean and organize all stuff

MARJANE

2002 - 2007

THE COMPANY _ Marrakesh

Customer service

Foreign language: French – Arabic.

EDUCATION:

2010-2011: ESL at Sanz School: falls church VA

2007-2009: Master in law at CADI AYYAD UNIVERSITY Marrakesh Morocco 2000-2004: Bachelor’s degree International Relation at CADI AYYAD UNIVERSITY Marrakesh Morocco

1999-2000: High school diploma at nouveau lycee Tata Morocco

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