Tableau, R, Machine learning, SQL, Python, SolarWinds

ZAINAB HUDA

Boston, MA 508-***-**** aduwer@r.postjobfree.com https://www.linkedin.com/in/zainab-huda-9b9563107/ HIGHLIGHTS

• Experienced Information technology management profession with 5 years background in monitoring tool administrations, team leadership, document management and Professional Development.

• Seeking an opportunity in the domain of Data Analytics to use my expertise in Data Analysis and visualization skills.

• Proficient in SQL, Tableau, Machine Learning, R, Python, Econometric Analytics, SolarWinds.

• I am a fast-paced learner with an inquisitive mind and have a deep interest in Data Analytics. Possess exemplary skills in written and verbal communication, time management, organization, and departmental operations.

EDUCATION BABSON COLLEGE, F.W. OLIN GRADUATE SCHOOL OF BUSINESS, Wellesley, MA September 2022 - December 2023 M.S. in Business Analytics Candidate (President scholarship)

• MSBA curriculum includes programming language and data visualization. Students are taught right skill to stand out in job market. These skills include Tableau, R, Python, Machine learning, SQL, and marketing analytics.

JAMIA HAMDARD UNIVERSITY, NEW DELHI July 2013 - May 2017 Bachelor’s in information technology

GPA: 3.58/4, Top 10% of class. (FIRST CLASS)

EXPERIENCE

TATA CONSULTANCY SERVICES, Chennai, India, August 2017 - August 2022 TCS is the largest provider of information technology (IT) and business process outsourcing services in Asia. IT Analyst, August 2021 - August 2022

• Led a five-member team to deliver a reporting solution on report and alert automation which resulted in saving 4 hours of manual work each day.

• Achieved 99.9% uptime for critical systems through implementation of a disaster recovery plan.

• Delivered services to multiple customers such as Telenor, Garrett, 99cents and Laureate by configuring monitoring parameters for their entire infrastructure including servers, network devices, WLCs, routers, access points and SQL database. It has helped the customers in cost saving and proper maintenance of their infrastructure.

• Successfully managed and directed a team of 5 individuals in the execution of a new project, resulting in a significant 20% boost in productivity.

• Fixed critical vulnerabilities by performing tool upgradation in short span of time. Designed and developed APE (Additional Polling Engine) monitoring solutions to meet client scalability needs.

System Engineer, August 2018 - July 2021

• Experience in identifying and resolving issues related to system performance, security, and compliance.

• Demonstrated proficiency in managing the SolarWinds database, ensuring high availability and optimal performance for multiple teams and clients through expert administration, monitoring and troubleshooting.

• Collaborated with clients in network audits, data analysis and assessments to determine overall areas for improvement. • Mentored 5 junior associates and conducted training sessions on monitoring environments. Assistant System Engineer, August 2017 - July 2018

• Designed Groups and Dependencies to streamline monitoring and alerting for TCS internal tools.

• Proven ability to explain technical concepts to non-technical stakeholders. PROJECTS

• Utilized advanced machine learning techniques, including data preprocessing, linear regression, regression tree, bagging, and stacking to accurately predict bikeshare demand.

• Expertly applied data visualization techniques using Tableau to create compelling data-driven insights for Bikeshare, Wayfair, and Olist cases.

• Developed and implemented dashboard and storytelling capabilities using Tableau to effectively communicate data-driven insights and trends for the Blue Bike case. ACHIEVEMENTS

• For best performance in squad, “A"-band (Top achievers) was awarded for two years in a row.

• Special initiative Award in appreciation for outstanding contribution to organization.

• On the Spot Award in appreciation for dedication in work.

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