KRISTAN SMITH
*** **** ***** ******** *** ***, MD 21001 · 386-***-****
aduqri@r.postjobfree.com
EXPERIENCE
AIRSPACE AND PLANNING SPECIALIST
DEPARTMENT OF TRANSPORTATION, FEDERAL AVIATION ADMINISTRATION
• Develop local proprietary software standards and procedures in support of facility operations in a more efficient capacity
• Manage and maintain integral systems complaint with inter-agency and international cartographic guidelines and specifications
• Research technical and historical records through existing databases and geospatial tools
• Apply quality control measures utilizing existing third party software and proprietary software
• Good organizational and multitasking skills
• Self-managing, highly motivated work ethic
2022 TO PRESENT
TAX ANALYST
H&R BLOCK
• Specialize is reviewing tax liability and tax practices for individuals and small businesses
• Well-versed in proprietary industry appropriate software
• Proficient in clientele interaction
• Verify that all fixed defects are functioning as intended
• Experience with Microsoft Office (Outlook, Excel, Word, Teams)
• Strong math skills
• Strong reading comprehension and ability to utilize reference materials
• Detail-oriented, with good analytical abilities
• Excellent written and verbal communication skills
• Good decision-making skills and the ability to work under deadlines 2010 TO PRESENT
AIR TRAFFIC CONTROLLER
DEPARTMENT OF TRANSPORTATION, FEDERAL AVIATION ADMINISTRATION
• Provided safe, orderly and expeditious handling of air traffic using radar and non-radar procedures
2
• Communicated and coordinated with the air traffic control team, management, personnel, international facilities and military units
• Coordinated with military and civil aircraft
• Resolved a variety of complex sequencing and deviation situations in real-time - Interpreted complex mission requirements
• Critical thinking
• Time management and coordination
• National airspace regulations
2006 TO 2009
ADMINISTRATIVE SERVICES AND BUDGET MANAGER
EMBRY-RIDDLE AERONAUTICAL UNIVERSITY
• In charge of the preparation of the annual budget for six departmental accounts through the Worldwide Budget Office.
• Responsible for budget management support to the Director.
• Conducted training for unit directors on budget preparation and budget systems.
• Prepared monthly budget reports after closing and identified variances, researched causes and proposed solutions.
• Oversaw budget submissions for accuracy and completeness. -In charge of diverse administrative projects.
• Developed and maintained administrative reports that vary in their objective.
• Departmental telephone system administrator for three Automatic Call Distribution telephone system for the Enrollment Management units.
• Preparation of statistical and graphical analysis of enrollment and administrative data, telephone (customer service) reports.
• Supervises preparation of quarterly analysis report for upper management.
• Assess student assistant quality of service and reporting to student supervisors.
• Routinely assess phone system and audit for quality control.
• Supervisory responsibility for the department secretary and several student assistants EDUCATION
JUNE 2003
BACHELOR OF SCIENCE IN AVIATION, EMBRY-RIDDLE AERONAUTICAL UNIVERSITY