SUMMARY
SKILLS
EXPERIENCE
JEFFREY
BLAUERT
adupi0@r.postjobfree.com
Winter Park, FL 32789
I have 27 years of experience in Hospitality. I am self-motivated and ready to shift my career focus to any opportunity that can utilize my thriving interpersonal and multi-tasking skills, especially in fast-paced, customer-focused environments. I have decades of experience managing staff and day-to-day operations that apply to any industry. I'm well-versed in inventory and budget management as well as adherence to policy and procedure. In addition, I have a passion for quality of service and always look for new strategies to improve productivity/efficiency. I am personable, hard-working, and learn quickly. Therefore, I only ask for the opportunity to prove myself in a new environment where I can build a longstanding career.
• Professional
Creative & Innovative Ideas / Problem-
Solver
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• Outstanding Customer Service
• Positive & Enthusiastic
• Strong Work Ethic
• Suggestive Selling & Upselling
• Experience Trainer
• Multi-Tasker
• Excellent Deadline Management
• Organizational Ability
• Service-oriented Mindset
• Reliable
• Competent & Adaptive Learner
• Collaborator
Solid Communication Skills
(Verbal/Written)
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BARTENDER/MANAGER ON DUTY 01/2012 to Current
310 Park South - Winter Park, FL
Performs in several roles (Bartender, Manager & Shift Lead) in a fast-paced, high-volume restaurant
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• Executes day-to-day bar/restaurant operations while giving superior customer service
• Balances daily registers and generated sales reports for management As the Closing Manager, performs end-of-day reports, handling cash as well making deposits and executing server pay outs
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Serves as an employee trainer for new hires as well as mentor for their continued development
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Conceptualized and collaborated on menu development as well as other business initiatives to improve procedures and boost sales
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Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
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• Responsible for cash handling
• Performs opening and/or closing procedures
Performs weekly bar inventory in addition to ordering and receiving to maintain adequate inventory ensuring bar is well stocked to meet customer demand/needs
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• Operated cash register and Point of Sale (POS) system for cash transactions Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
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Provided excellent customer service while creating memorable guest experiences one cocktail at a time
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BARTENDER/TRAINER COORDINATOR/SHIFT LEADER 10/2007 to 03/2012 Yak & Yeti (at Disney's Animal Kingdom) - Lake Buena Vista, FL EDUCATION
Performed several roles (Server, Bartender, Food Expeditor/Expo, Shift Lead) in a fast-paced, high-volume restaurant
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Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
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• Upheld the Disney standard in every aspect of the job (attitude, cleanliness) Provided excellent customer service while creating memorable guest experiences one cocktail at a time
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• Responsible for cash handling
• Performed opening/closing procedures
• Performed weekly bar inventory
• Operated cash register and Point of Sale (POS) system for cash transactions SERVER/SERVER SHIFT LEADER 06/2003 to 10/2007
Rainforest Cafe (at Disney's Animal Kingdom) - Lake Buena Vista, FL Performed several roles (Server, Bartender, Food Expeditor/Expo, Shift Lead) in a fast-paced, high-volume restaurant
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Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
•
• Upheld the Disney standard in every aspect of the job (attitude, cleanliness) Provided excellent customer service while creating memorable guest experiences one cocktail at a time
•
• Responsible for cash handling
• Performed opening/closing procedures
• Performed weekly bar inventory
• Operated cash register and Point of Sale (POS) system for cash transactions Neosho High School - Neosho, MO
05/1997