Call Center Energy Education

ANTHONY C. STEWART, M.ED., ADM

FORT WORTH, TX • 817-***-**** • adup00@r.postjobfree.com

WWW.LINKEDIN/IN/ANTHONYSTEWART

HR EXECUTIVE / HR BUSINESS PARTNER

Human Resource Director, Employee Relations Subject Matter Expert, and United States Naval Officer (Lieutenant Commander) Veteran leading employee-oriented, high-achieving cultures with an emphasis on building and sustaining top-performing and engaged workplaces with cultural diversity and racial equity. Excel in strategic recruitment and selection of customer-focused, mission-driven workforces. Roll out HR infrastructure in compliance to operational management initiatives. Transition strategy into action and process automation, while capturing significant cost savings with organizational and change management tactics. Offer a holistic viewpoint of HR due to diversified background in HR initiatives in varied industries.

Highlighted Skills & Key Profile Offerings:

• Serve as the primary thought leader and go-to authority on employee relations, mediations, and investigations with top-tier quality standards. Exercise a multicultural and cross-functional approach to HR management.

• Take leadership initiative to automate processes including workforce training and employee handbooks.

• Ensure compliance with EEO requirements throughout the hiring and termination processes, while also counselling directors on performance reviews, EEOC complaints, sexual harassment, and discrimination issues.

• Facilitate meetings and communicate with executives on HR initiatives, HRIS technology, organizational development, workforce planning, and cultural transformation planning. Areas of Expertise

Full Lifecycle Recruiting Change Management Cost Savings HRIS Implementation Talent Development Team Building & Leadership Process Improvements Policy/Procedure Development Succession Planning Partnership Development Diversity Training Program Design & Delivery Benefits/Comp Administration Employee Relations Regulatory Compliance Labor Negotiations HR Strategy Development Quality Standards PROFESSIONAL EXPERIENCE

DB Schenker, Fort Worth, TX March 2022 June 2022

HR Manager

Responsible for the delivery of all aspects of Human Resource Services to warehouse personnel. Supervised 1 staff.

• Develop and implement HR strategies and initiatives aligned with the overall organizational strategy.

• Bridge management and employee relations by addressing demands, grievances or other issues.

• Manage full cycle recruitments and selections processes.

• Ensure legal compliance throughout human resource management. ACH Child and Family Services (OCOK), Fort Worth, TX August 2021 March 2022 HR Director

Responsible for the delivery of all Human Resource Services to locally and remote assigned personnel. Supervised 5 staff.

• Develop and implement organization policies and procedures.

• Ensure all policies comply with Federal, State, and Local Regulations.

• Manage the Human Resources department’s annual budget.

• Mediate, Facilitate, and Settle disputes between management and employees by providing creative ways to reach mutual solutions.

• Investigate allegations /complaints of harassment, sexual harassment, workplace violence, and favoritism. ANTHONY C. STEWART, M.ED., ADM P a g e 2

• Work extensively with veterans and persons with disabilities to assist them in securing employment and promotions.

• Provide training to management and staff on EEO Laws, Affirmation Action, Reasonable Accommodations, Title VII, ADEA.

• Review/Approve ADA accommodation requests.

• Evaluate employment practices to identify barriers to equality of opportunity for individuals with disabilities and veterans.

• Supervise HR call center and review ASK HR responses to employees from call team members

• Analyzed HR trends/metrics and made presentations to executive team on improving processes

• Reviewed/approved hiring transactions

UNIVERSITY OF TEXAS AT ARLINGTON, Arlington, TX April 2019 August 2021 HR Business Partner/Human Resources Manager

Administered business-critical HR services to a diversity of academic departments with visionary leadership. Assessed HR operations and practices to identify opportunities for modernization, process improvements, and automation.

• Introduced performance management and succession planning strategy. Presented training tracks and employee development plans to Deans of the college. Quickly won buy-in and implementation with positive results.

• Transformed legacy processes of manually entering business-critical data and performance tools through PeopleSoft. Expedited processes by producing legal document templates in collaboration with legal counsel.

• Architected an effectual organizational chart to produce greater cohesiveness and workforce optimization.

• Re-evaluated systems to streamline HR functions including benefits administration, payroll processes, training records, and employee data storage.

• Acted as a team member to design/implement an HR call center for the university

• Presented initiatives to streamline the performance management approval process

• Investigated allegations of employee misconduct, harassment, sexual harassment, discrimination and irregular hiring practices

• Coached and guided directors and managers through the sourcing, vetting, interviewing and hiring process

• Counseled managers and front-line supervisors on proper documentation and the disciplinary process CITY OF DALLAS, Dallas, TX August 2012 April 2019

Senior HR Analyst/HR Supervisor

Spearheaded the development and improvement of HR practices, infrastructure, procedures, compensation practices, and compliance requirements. Oversaw daily HR operations while ensuring compliance to operational leadership initiatives and capturing significant cost savings with process improvements.

• Took leadership initiative to partner with a colleague to produce a proactive onboarding package for the City of Dallas with 16,000+ employees.

• Shortened orientation time from eight hours to four hours by migrating orientation to an online platform, resulting in work hour reduction and cost savings.

• Implemented impactful HR tactics such as organizational effectiveness, and human capital strategies, resulting in employee engagement, enhanced performance, cost savings, and company expansion.

• Supervised 8-12 HRBP’s who supported their respective departments. Supervised 5 HR call center employees and reviewed and assigned HR tickets to the appropriate Business Partner.

• Represented the City of Dallas at job fairs and hiring events

• Served as the Interim Benefits Manager for seven months ARLINGTON INDEPENDENT SCHOOL DISTRICT, Arlington, TX October 2007 June 2011 Director of Auxiliary Personnel

Took accountability for traditional HR functions while also spearheading innovative programs for enhanced workforce management resulting in cost savings, re-organization of resources, high-impact leadership development, and improved performance of employees.

• Analyzed and uncovered problems in the staffing procedures and candidate selection at the start of each school year. Ensured hiring was based on superior standards of experience, education, and qualifications.

• Interviewed and hired non-exempt employees

• Updated employee handbook and revised/updated HR policies and procedures

• Installed a call center to reduce the high volume of employee questions and resolve various HR issues FORT WORTH INDEPENDENT SCHOOL DISTRICT, Fort Worth, TX Prior to 2007 Energy Education Manager (2005 – 2007)

Achieved a series of promotions within the school district due to demonstrating an exemplary work ethic, leadership initiative, and authoritative industry knowledge. Promoted to pursue a new initiative of energy conservation across the district to reduce the carbon footprint, audit energy utilization, and secure significant cost savings. Previous Experience with Fort Worth Independent School District: Administrator, Ombudsman, Recruiter, and Staffer

Executed efficient and effective mediation, negotiation, and conflict resolution with employees. Present incentivizes of comprehensive benefits while simultaneously conducting new employee orientation. Military Experience:

United States Department of the Navy

Achieved the prestigious Meritorious Unit Commendation for outstanding performance in recruiting initiatives. Attained the high rank of Lieutenant Commander prior to retirement. Served as the Operations Officer while deployed in Guantanamo Bay, Cuba, with direct oversight of logistics, personnel movement, and ship positioning. EDUCATION

Master of Science, Education Administration; Human Resources TEXAS WOMEN’S UNIVERSITY, Fort Worth, TX Bachelor of Science, Psychology; Statistical Inferences OREGON STATE UNIVERSITY, Corvallis, OR CERTIFICATIONS AND ADVANCED CREDENTIALS

Principal/Mid-Management Certification STATE OF TEXAS Certified Professional, SHRM-SCP Certification SOCIETY OF HR MANAGEMENT HR, IPMA-SCP Certification INTERNAL PUBLIC MANAGEMENT ASSOCIATION TECHNICAL SKILLS

Lawson AS400 4TS MS Office Suite People Admin/TALEO

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