Customer Service, Food Runner, Server, Server Trainer, Cocktail Server

FIZA H. BASHEER

(***) *** - **** aduo0t@r.postjobfree.com

EXPERIENCE

Chick-Fil-A, McKinney

Team Member May 2017- April 2018

Provided customer service, used POS to take orders, bagged and ran orders, and cleaned tables & floors.

Lazy Dog Restaurant and Bar, Plano

Hostess/Food Runner March 2019 – August 2019

Provide customer service, operate POS systems, respond to calls and reservations, and ensure a positive dining experience.

The Original Chop Shop, Plano

Team Member/Trainer/Driver August 2019 – January 2022

Provided customer service, operated a POS system, prepping and preparing food from açai bowls to juices to shakes, respond to online and mobile orders, trained multiple employees to ensure customer satisfaction and restaurant experience, delivery driver for catering events and homes and ensure a positive dining experience.

Mi Cocina, Highland Village

Hostess/Busser/Food Runner/To-Go Specialist August 2020 – June 2021

Provided menus to guest in a warm and friendly manner as a hostess, cleaned thoroughly and sanitized each table along with providing chips and salsa and refilled beverages as a Busser, ensured every plate was up to standards and brought out fast for guests as expo, carried heavy trays while helping guests with their needs as a food runner, used a POS system to help organize and complete takeout orders as to-go, and took orders and payments while managing tables in an efficient manner as a server.

Grimaldi’s Pizzeria, Highland Village

Server/Server Trainer August 2021 – January 2022

Provided memorable experiences for customers with personalized recommendations and positive energy, had the ability to take orders and manage payment and tables while keeping a clean and efficient demeanor to allow for guest satisfaction, and trained multiple servers to ensure well-equipped with knowledge and skills needed.

Rustico Wood Fire Grill and Wine Bar

Server January 2022 – January 2023

Provided a fine-dining experience with personalized recommendations to ensure the fullest satisfaction for customers and long-lasting impressions, used a POS system to take orders and manage payment at tables, and customer service that encompasses attention to detail and superb listening skills.

EDUCATION

Liberty High School

Frisco, TX Graduated in May 2019

Collin County Community College

Frisco, TX Attended from August 2019 – May 2020

Texas Woman’s University

Denton, TX Graduating May 2023

SKILLS

Hard Working - will work above and beyond.

Optimistic - will always walk in and work with a smile.

Selfless - will put others and the customers above me.

Persistent - will continue to work and thrive to reach my goals.

Outgoing - will attend and go out of the way for customers to ensure a happy experience.

Bilingual – English and Urdu (Hindi) speaker

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