Phoenix, AZ *****
adugiw@r.postjobfree.com
EDUCATION AND TRAINING
Bachelor of Science
Nursing
Western Governors University, Salt Lake City, UT
Expected in May 2024
Certified Medical Assistant
Health Care
Phoenix Job Corps Center, Phoenix, AZ
High School Diploma
Willow Canyon High School, Surprise, AZ
AMITOJ SINGH
SUMMARY
Well-trained medical assistant and clinical office manager with proven expertise in organizing efficient medical office environments and assisting with diagnostic efforts for patients. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with ECW, epic and Cerner EHR system and skilled at learning new processes to meet unique office requirements.
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.
Dedicated clinical office manager skilled with technical clerical patient support staff support. Strong ability to communicate clearly and effective to patient and staff
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
SKILLS
Catheter change and preparation
Wound care and irrigation
Patient feeding
Advanced anatomy knowledge
Proper sterilization techniques
Understands medical procedures
Venipuncture and phlebotomy
OSHA compliance
Charting expertise
HIPAA compliance
Medical terminology knowledge
Human anatomy and physiology
Data entry
First aid
Understands mobility assistance needs
Phlebotomy
Patient scheduling
13 languages
Electrocardiography (EKG)
Certified in Basic Life Support (BLS)
Clinical applications
Vital sign monitors
Active listening
Client satisfaction
Community integration
Client documentation
Records maintenance
Care plan management
Case management
Records management
Case management experience
Administrative support specialist
Business correspondence
Coordination skills
Medication administration
Wound care
CRM and office management software
Training and coaching
Project management
Senior leadership support
Customer relations
Workforce Management
Event coordination
Scheduling and calendar management
Report writing
Issue and conflict resolution
Emotional awareness
Progress evaluations understanding
Treatment plans knowledge
Patient assessment
Research and facts collecting
Assistance program knowledge
Customer support and assistance
PPE use
Multitasking
Documentation procedures expert
Inventory and supply management
Preparing specimens and samples
Communicating with patient families
Client evaluation
Family counseling
Crisis management
Community resources
Critical thinking
Supervision & leadership
Computer skills
Flexible schedule
People skills
Troubleshooting
Confidentiality
Patient evaluation
Progress monitoring
Developing relationships
Tracking client progress
Addictions specialist
Unit Management and Leadership
Suicide precautions expertise
Patient Health Education
Clinical Quality Improvement
EXPERIENCE
CAREGIVER
Rise above Glendale, AZ January 2018 - January 2020
Assisted with meal planning to meet nutritional plans.
Helped clients with personal needs from exercise to bathing and personal grooming.
Monitored vital signs and medication use, documenting variances and concerning responses.
Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Engaged client in physical and mental activities to sustain quality of life.
Maintained clean and well-organized environment to promote client happiness and safety.
Delivered high-quality, geriatric care to private client.
Coordinated with doctors and registered nurses to develop care plans for patients.
Transported patients to and from medical, dental and personal care appointments.
Worked with supervisory medical staff to review cases and improve care.
Fostered relationship with client, providing companionship and counseling.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
MEDICAL ASSISTANT
Phoenix Children's Hospital Chandler, AZ October 2021 - December 2021
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Kept facility stocked with necessary supplies, equipment and instruments.
Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Contacted pharmacies to submit and refill patients' prescriptions.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Reviewed treatment sheets for consistency, completeness and accuracy.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Prepared prescription refill requests on behalf of physician to prevent lags.
Printed and filed examination data records according to HIPAA patient standards.
MEDICAL ASSISTANT
Mountain Park Health Center Phoenix, AZ February 2020 - October 2020
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Tested and repaired dialysis and medical testing equipment.
Coordinated and executed proper medical waste disposal.
Took messages using Allscripts Touchworks.
Reviewed treatment sheets for completeness and accuracy.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Communicated with patients by phone and via written correspondence.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Assisted with technical treatments and entered information in patient records and charts.
Completed and submitted clinical documentation in accordance with agency guidelines.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Positioned patients for optimal comfort before procedures.
Answered appointment calls.
Prepared, stained, cover slipped and catalogued cytology specimens.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Sterilized medical equipment after each procedure.
Requested scripts from doctors and verified insurance and coding.
Educated patients about medications, procedures and physician's instructions.
Followed all principles of asepsis and infection control.
MEDICAL ASSISTANT
Arrowhead physical medicine Glendale, AZ August 2019 - February 2020
Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Trained patients on how to properly operate medical equipment.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Produced ER, OR and portable x-rays.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Sterilized medical instruments as needed.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
NURSING STUDENT
Banner Health Phoenix, AZ December 2021 - Current
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Measured patient peak flows to improve workflow efficiency.
Used cerner software to process patient payments and update accounts.
Kept facility stocked with necessary supplies, equipment and instruments.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
Assisted with patient admission by setting up and explaining call system and answering questions.
Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
Assisted medical team with procedures.
Delivered high level of care to every patient.
Maintained safe and comfortable environment for each patient.
Collaborated with staff members to facilitate quality care.
Monitored patient status and reported update to senior medical staff.
CLINICAL OFFICE MANAGER
Care lock clinic Phoenix, AZ August 2021 - Current
Checked on employee work regularly to verify compliance with OSHA, HIPAA and office-specific standards governing quality patient care.
Verified and administered employee timesheets to maintain accurate payroll.
Managed PTO by approving, denying and processing requests.
Partnered with senior operations staff and human resources to expertly handle office or employee issues.
Organized and maintained documents, files and records.
Worked with management team to improve workflows and eliminate unnecessary tasks.
Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
Analyzed and identified improvements to implement in department systems and controls.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Evaluated program performance against expectations.
Communicated company philosophies and policies, demonstrated work routines and documented performance.
Managed work requests, new orders and pricing changes while coordinating logistics to verify delivery dates.
Planned and executed successful corporate meetings, lunches and special events for large and small groups.
Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client appointments.