Cleburne, Texas *****
*******.*********@*****.***
Melissa Jackson
To secure a position in which my ability to work well with others, strong organizational skills, and educational background will prove to be valuable to the establishment.
September 2021 – March 2022
Direct Care Supervisor
The Company of Rock House
Developed a rapport with mentally challenged clients, as well as their guardians and families. Transported clients to all medical and dental appointments. Worked directly with clients in group homes as needed. Reconciled receipts. Supervised and trained a team of approximately eight staff members. Completed SAMA training.
September 2019 – August 2021
IDD Service Coordinator
Pecan Valley Centers
Developed a rapport with mentally challenged clients, as well as their families and/or providers. Interviewed clients at least once a month to sure that client’s plan of care was amended as necessary. Maintained rapport during pandemic with monthly phone calls to clients and their families. Completed partial SAMA training.
March 2016 – September 2019
Direct Care Supervisor
The Company of Rock House
Developed a rapport with mentally challenged clients, as well as their guardians and families. Transported clients to all medical and dental appointments. Worked directly with clients in group homes as needed. Reconciled receipts. Supervised and trained a team of approximately twenty staff members.
January 2012 – December 2014
M.A. in Counseling
Dallas Baptist University
August 2009 – December 2011
B.A.S. in Psychology
Dallas Baptist University
Creativity
Leadership
Organization
Problem solving
Teamwork
Counseling skills
General office skills
Social Service skills