Service Representative Customer
Resume:
Justice Glenn
SECURITY GUARD/ CUSTOMER SERVICE Representative
Baltimore, MD
adudfs@r.postjobfree.com
Work Experience
Customer Service Representative
Allied Universal - Baltimore, MD
August 2018 to Present
Oversee customer financial accounts and process customer adjustments. Make product recommendations or services to customers based on their needs and preferences. 1. Check the job ad to see what customer service skills they need. 2. Make a list of your customer service skills. ... 3. Look for talents that show up on both lists. ... 4. Give your customer service skills prominence by listing them in a separate key skills section on your resume.
SECURITY GUARD
UNIVERSITY OF BALTIMORE
February 2018 to May 2018
-Secure premises by patrolling property and monitoring surveillance equipment, access points and permitting entry into the building.
-Provide necessary assistance to employees, students and visitors in response to emergencies.
-Follow procedures for various initiatives including fire prevention, property patrol, traffic control and other building troubles.
SECURITY OFFICER, AVY
ABANDONED VEHICLE YARD
December 2016 to December 2017
-Patrolled work cite by foot, bike or golf cart
-Enforce rules, regulations, policy, procedures and report any suspicious activities or people
-Guide tow truck drivers on where to drop vehicles off, assuring they provide correct information regarding the vehicle, location found and owner
-Scanned and verified paperwork as well write narrative reports Education
HIGH SCHOOL DIPLOMA
ACADEMY FOR COLLEGE AND CAREER EXPLORATION
June 2012
Baltimore Medical Center
Skills
• CUSTOMER SERVICE
• OPERATIONS
• WRITTEN AND VERBAL
Additional Information
SKILLS
• Written and verbal communication
• Comprehension to follow complex instructions
• Knowledge of security operations and procedures
• Excellent customer service
• Conflict resolution and integrity
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