Customer Service Receptionist

TARIRO CHANTELLE RWAUYA

BSc Honors in ADMINISTRATION (HADSS)

Address: **** ***** ****, ****** ****, Ventersburg, Harare Cell: +263**********/ +263**********

Email: adu9eb@r.postjobfree.com

PERSONAL STATEMENT

I am a very enthusiastic individual who is quick to learn and able to adapt in new working environments quickly. I am very capable of working under pressure individually and also willing to merge my skills and work within a team. I am a proactive female who is able to adapt positively to any challenges that arise. I am comfortable with making difficult decisions when the need arises. At the moment l wish to join a company known for its excellent customer service, industry-leading talent and at the same time allow me to amalgamate the skills l have with the company’s vision as well as develop the skills l possess.

AREAS OF EXPERTISE

• Administrative Operations

• Labor Relations

• Project Planning and Management

• Human Resources and Management

• Customer Services

KEY ACHIEVEMENTS

Proactive and excellent professional customer service as per customer’s feedback

Friendly employee serving customers and patients throughout Skills and Competencies

Personal Skills: Excellent Interpersonal and Organizational skills, Resourceful and Responsive to change, Excellent at multi-tasking, Proactive, Time Conscious and strong administrative skills.

Communication Skills: Excellent interpersonal, communication and business etiquette.

System Utilization and Technology Skill: Proficient use of MS Office Suite (Word, Excel, PowerPoint)

Ability to build and maintain professional relationships

Project Management

WORK EXPERIENCE

COMPANY ADMINISTRATOR JAN – APRIL 2021

VITAL MEDICAL SUPPLIERS

RESPONSIBILITIES:

Procurement

Documenting procured and needed supplies for the company

Human Resource hiring advertisements

Overseeing the day to day company duties

Schedule meetings

Responding to emails with necessary information

WORK EXPERIENCE

ADMINISTRATOR

RUWA FAMILY CLINIC JUNE 2021

RESPONSIBILITIES:

Greet patients

Take and write down the patient’s temperature and Blood Pressure

Set dates for patient appointments according to doctor’s schedule

Direct patients to doctor’s office

Procurement of needed medication

Carried out duties as delegated by superiors

Updating patient files

Typing and printing patient’s information

Attending to surgery emails and responding with necessary information WORK EXPERIENCE

RECEPTIONIST

BAINES IMAGING GROUP MARCH 2022

Greet patients

Book patients for Mammograms and MRI appointments according to radiographers schedules

Authorizing medical aids for procedures that needed to be done

Printing and sending patients results to their referring doctors

Perform duties delegated by superiors

Explaining to the patients what is required for the scan and what is restricted in terms of clothing

WORK EXPERIENCE

FLOATING TELLER

MUKURU SEPTEMBER 2022

Assisting customers with withdrawals and deposits

Registering customers to use the Mukuru platform

Help customers to create orders as well as those that need help correcting previous orders EDUCATION

1. University of Zimbabwe

2018-2021

Bachelor of Science Honours Degree in Administration 2. Nyashanu High School

2016-2017

Advanced Level

3 A level passes (12 points)

3. Kwenda High School

2012-2015

Ordinary Level

8 O’ Level passes

PERSONAL DETAILS

Date of Birth :25.09.1999

Gender :Female

Marital Status : Single

Nationality : Zimbabwean

Religion : Christianity

ID Number :25-137322 A07

Health Status : Excellent

REFEREES

1. Mr O. Manhera – 071*******- adu9eb@r.postjobfree.com Director 2. Mrs R. P Maforo – 077******* – adu9eb@r.postjobfree.com Manager 3. Mr H. Zvoushe – 077******* – adu9eb@r.postjobfree.com Lecturer

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