Starbucks Barista Customer Service

Tonya Rogers

Starbucks Manager

Washington, DC

adu8ut@r.postjobfree.com - 202-***-****

I am a self-starting, highly motivated, goal oriented individual who is seeking a position with an employer that will provide challenges and new opportunities. My goal is to become a member of a profitable organization where my skills and past experiences will be utilized to its fullest potentials. WORK EXPERIENCE

Starbucks Manager

Safeway - Washington, DC - June 2014 to Present

Responsibilities

*Transferred to delegate the duties of 6 employees

*Ensure that all operations adhere to the guidelines set forth by Starbucks and Safeway corporate offices

*Providing customers service, cleaning, and assisting customers with complaints

*Write weekly schedules, orders and complete monthly inventory

*Train and certify all Baristas

*Take daily inventory of Starbucks merchandise and maintain a clean and sanitized work area Starbucks Manager

Safeway - Arlington, VA - April 2012 to June 2014

Responsibilities

*Promoted to Starbucks Manager to delegate the duties of 3 employees

*Ensure that all operations adhere to the guidelines set forth by Starbucks and Safeway corporate offices

*Providing customers service, cleaning, and assisting customers with complaints

*Write weekly schedules, orders and complete monthly inventory

*Train and certify all Baristas

*Take daily inventory of Starbucks merchandise and maintain a clean and sanitized work area Starbucks Barista

Safeway - Washington, DC - March 2010 to April 2012

*Taking customers' orders and making their coffee or espresso to order

*Ringing up customers at the cash register

*Suggesting drinks based on customers taste or preference

*Greet, Welcome and Engage with customers and the register and handoff station

*Assisted with ordering, writing schedule, and putting away orders

*Take daily Inventory of Starbucks Merchandise and maintain a clean and sanitized work area

*Trained from day one to be Starbucks Manager by the Starbucks Manager EDUCATION

High School Diploma

Maya Angelou Public Charter HS - Washington, DC

2007

ADDITIONAL INFORMATION

SUMMARY OF SKILLS

Management, Training staff, Microsoft Office (Proficient), Power-Point (Experienced), Typing 30wpm, Inventory Maintenance, Customer Service Savvy, Computer/Internet Savvy, Multi-Line Switchboard, Cash/ Receipt Operations, Scheduling, Ordering, Punctual, Keen attention to details, Multi-tasking, Receptionist/ Secretarial experience.

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