Computer Operator, insurance verification, schedule appointments

Connie Hartigan

208-***-**** Cell

adu72h@r.postjobfree.com

Profile

With over 15 years of experience working in the administrative area of medical offices to include billing and preparing various reports, I have become fluent in medical terminology and mannerly etiquette. I am able to provide a professional presentation with a smile.

Education

v Brown Mackie College – Boise ID – Associates of Science – Health Care Administration –

July 2012 to August 2014 – GPA 3.79

v Franklin Business College – Albuquerque NM – Micro-Computer Operator Diploma – GPA 4.0

v Robert Morris College – Chicago IL – Word Processing Secretarial Diploma – GPA 3.5

Professional Experience

June 2014 to July 2014 – Externship – Boise VA Medical Center

v Called veterans to ask preference for ACI (Accelerated Care Initiative) approved visits

v Prepared “Attempt to Contact” letters for multiple attempts with no response

v Printed Orders, Consults, Demographics and Med Lists on the CPRS/Vista program

v Faxed veteran information to providers to set appointments

v Notated veterans’ electronic record of the provider requested, second attempt, letter sent, or faxed to provider (listing provider)

v Prepared appointment letters for visit by marking with the appropriate actions needed – NPO or other instructions

Related Experience

July 2016 to October 2016 – himagine solutions – contract with St. Luke’s – HIM Technician

v Assemble charts after discharge – various departments

v Pull charts for provider signature – file correctly after signature obtained

v Maintain charts for electronic signature

v Audit charts for proper provider deficiencies

v Fill in for absent employees’ duties

February 2016 to May 2016 – Intermountain Physical Therapy – Medical Front Desk Receptionist/PRN – Meridian/Caldwell

v Checked in patients

v Scheduled patients for future visits on busy schedule

v Posted daily charges

November 2014 to June 2015 – Apria Healthcare – Boise ID – Patient Service Coordinator

v Printing daily Vehicle Supply Lists and Route Sheets and combined with printed Sales, Service and Rental Agreements – Work Orders for the day

v Keying Intakes for customers ordering oxygen supplies

v Assisting in processing Suspended Billing for the branch

v Batching and scanning daily Sales, Service and Rental Agreements

April 2010 to September 2011 Intermountain Hospital – Boise ID – Medical Records File Clerk/Receptionist

v Properly assembled charts of discharged patients

v Assisted possible patients by providing processing paperwork prior to assessment

December 2005 to February 2008 Pediatric Cardiology of Idaho – Boise ID - Clinical Assistant

v Tracked a variety of monitors and other tests performed on patients

v Prepared mailings of follow-up cards to mail to patients

v Prepared daily charge sheets and physician white sheets for each day of service as well as thorough chart preparation

v Maintained up to date demographics on patients including any insurance changes

v Attended out of town clinics in assistance to physician

July 2003 to December 2005 St. Luke’s Regional Medical Center – Meridian ID – Secretary I /Insurance Claims Representative

v Noted accounts needing late charges applied and posted such charges

v Printed necessary information from patient’s accounts in order for contractual payments

v Performed all the billing necessary for Skilled Nursing Facilities as well as follow-up calls

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