Leslie
Bishop
Experience
****–Present
Operations Manager• Technical Support Services • Comdata
2017–2021
Project Manager• Merchant Implementations • Comdata
2010–2017
Technical Support Specialist• Tier1 and Tier2 Helpdesk • Comdata
Education
ITT Technical Institute, Nashville TN,
Associates of Applied Science Degree – Computer Networking Systems
Communication
Managing a Technical Support Department requires day to day External and Internal Customer Emails and Calls. I do my best to communicate to each Customer to match their communication needs.
Leadership
Currently Managing a remote team of 28 employees ranging from Tier 1 helpdesk to Engineers. This includes but not limited to Scheduling, Payroll, Day to Day Operations for the Technical Support Department, Monitor and Evaluate Calls, Customer Complaints and Praises when they come around.
References
[Available upon request.]
3971 Clanton Rd
Lawrenceburg TN 38464
***************@*****.***
No Website A