Full Name: Nuruzzaman
Mobile No.: +447*********
Current Address: ***, ********** ****,*******,**
Email Address: **********@*****.***
PROFESSIONAL SUMMARY
I am very enthusiastic and passionate about customer care service, and I have been engaged with this hospitality sector approximately 10 years and in the long run I would love to work in this field as well.
SKILLS
• Store performance and KPI
• Teamwork
• Customers service
• Can work any situations.
• Good communicator
• Planning and leadership
• Sales target and improvement
• Motivation and inspiration
• Friendly and helpful
• Hard worker and quick learner
• Create a good environment for work place.
• Deep cleaning knowledge
• Management knowledge
• Creativity
• Problem solving
• Active listening
• Data analysis
• Training
EXPERIENCE
Position: Crew Member
Date: 24th January 2022 to still
Company: McDonald’s
Address: Cardiff.UK
Position: Chef
Date: 09th November 2022 to 07th January 2023
Company: Busaba Eathi LTD, Cardiff
Address: CF10 1FG
Position: Cleaner (Part time)
Date: 09th November 2022 to 07th January 2023
Company: Busaba Eathi LTD, Cardiff
Address: CF10 1FG
Position: Store In charge under SMT program (Shift supervisor) Date: 01stJanuary to 02nd August 2022
Company: Starbucks (Alshaya international trading company ltd) Address: Jeddah, Saudi Arabia
Position: Shift Supervisor
Date: 01st January 2019 to 31st December 2021
Company: Starbucks (Alshaya international trading com ltd) Address: Jeddah, Saudi Arabia
Position: Barista and cashier
Date: 01st January 2017 to 31st December 2018
Company: Starbucks, (Alshaya international trading com Ltd) Address: Jeddah, Saudi Arabia
Position: Sales associate and cashier
Date: 13th December 2015 to 31st December 2016
Company: Payless shoe source (Alshaya international trading com ltd) Address: Riyadh, Saudi Arabia
Position: Sales associate and cashier
Date: 01st June to 30th November 2015
Company: Global computer house
Address: Riyadh, Saudi Arabia
Position: Assistance manager
Date: 01st January to 31st December 2014
Company: Heritage pizza house(Pizza House)
Address: Hatirpul bazar, Dhaka, Bangladesh
Position: Waiter and cashier
Date: 2011-2013
Company: Heritage pizza house(Pizza House)
Address; Hatirpul bazar, Dhaka, Bangladesh
EDUCATION
College: Palash Shilpancal collage Year: 2006
Course: Higher Secondary Certificate
Address: Palash Norshindi, Dhaka
Secondary Adarsha high school Year: 2003
School / Address: Mirpur, Dhaka
SEMINAR AND WORKSHOP
1: Customer service
2: Basic food safety
REFERENCES
Name: Victor paulovics
Position: General manager
Company / Address: Busaba Eathi ltd,UK
Email: ******.*********@******.***
Contact No: +447*********
Name: Azari Saad Hameed
Position: District manager
Company/ Address: Starbucks (Alshaya international trading com ltd) Email: *****.*********@*******.***
Contact no:+966*********
Name: Ray Revatories
Position: District manager
Company/ Address: Starbucks. Alshaya international trading com ltd Email: ***.*********@*******.***