Skills Summary
Microsoft Certified Professional
Microsoft 365 Certified Modern Desktop Admin
Microsoft Bitlocker Monitor System
Microsoft Outlook Administration
Network Switch Maintenance
Citrix Management
CompTIA A+
SCCM Administration
Apple Computers, iPads, iPhones
CompTIA Network +
Windows Server Active Directory
Novell Certified Engineer
Professional Experience
Computer Engineer (TEK Systems Contractor)
09/2014 to Present (Below are Company Names of Contract Projects)
Encompass of Birmingham, AL- Present Project
C-Spire – Birmingham, AL
Nutrien Inc
Marriot/Tanger Project
Disney/ATOS - Orlando, FL
Publix - Lakeland, FL
Nemours Children’s Hospital Orlando,FL
HealthSouth of Birmingham,AL
Hewlett Packard - Dallas, TX
Michelin/ BF Goodrich - Tuscaloosa, AL
Cisco Edge Switch installations and troubleshooting
Corporate Windows 7 to Win10 Migration
Apple software installations and troubleshooting
PC Setup/upgrades and deployments for Corporate and Field clients that included hotel chains, retail stores, banks, gas stations, and various other client sites.
Computer re-image with WinPE
Account creation/management adtxpd@r.postjobfree.com 202-***-****
Provide Help Desk related phone and remote support for Corporate and Field users
Software support/Installation/Management
HP Printer, Copier repair/installations/connectivity issues
Day to Day ServiceNow Asset management
LAN/WAN connectivity troubleshooting
Install and Troubleshoot Cisco Router/Switches
Computer Consultant
08/2012 to 06/2014
Mercedes Benz in Tuscaloosa, AL
Managed Computer Migration from windows XP to windows 7 with WinPE software and Microsoft System Center Configuration Manager (SCCM)
Maintained Computers with ServiceNow Software on desktop computers in the Mercedes Benz Factory
Serviced, Connected Lenovo Computers in Robotics Environment
Inventory Associate,
03/2012 to 08/2012
WIS International – Birmingham, AL
Processed client stock for various retail departments with hand held computers
Maintained and Connected handheld scanning computers with the company inventory
Computer Consultant,
09/2010 to 03/2012
Infinite Records – Accokeek, MD
Serviced, Connected Dell computers for various small businesses.
Developed and implemented complex Internet and Intranet applications on multiple platforms.
Hardware Manager
09/2008 to 09/2012
Van Ness Feldman – Washington, DC
Serviced all computer hardware, printers and servers.
Configured Desktops with Desk Site document management software.
Troubleshot and investigated all software issues.
Consultant
08/2008 to 09/2008
Van Ness Feldman – Washington, DC
Configured desktops with Interwoven Document Management Software.
Installed Microsoft Windows Server 2003 and Active Directory on Dell Servers.
Complemented complex Internet and Intranet applications on multiple platforms.
Information Technology Manager
01/2000 to 01/2008
Jacobson Holman PLLC – Washington, DC
Constructed Novell 6.0 and Windows 2000 network infrastructure.
Installed Windows 2000 Servers, Windows 2003 Servers and troubleshoot all computers.
Established compatibility with third party software products by developing program for modification.
EDUCATION:
BACHELOR OF SCIENCE: Computer Science, 1980
University of Wisconsin – Center System
1990 HumRRO Technical