Denise Neal
Salisbury, NC *****
adtufr@r.postjobfree.com
Work Experience
Rural Mail Carrier
United States Postal Service - Mooresville, NC
August 2001 to Present
Delivery of mail, stamps, packages, and customer services. Every day I go in at 730 am and I sort through the mail and packages. I put mail up in the addresses it belongs to. I have to know almost 700 boxes as well as remembering their last name. My route is very remote so I also keep up with my elderly customers. Sometimes they need to talk other times they buy stamps from me, because they can't get to post office. We are required to pick up at least 75 lb packages. I also pick up packages from customers that are mailing out. Every thing must also be verified on the scanner that we have to take with us. After we come back we have to make sure all out going letters and packages go into the proper place. Pervious to working the last 20 years at the post office, I've worked in department stores so I have knowledge with money and customer service.
Education
High school diploma
Fauquier High School - Warrenton, VA
September 1986 to June 1989
Skills
• Customer Service
• Driving
• Typing
• Management
• Public Relations
• Security
• Delivery Driver Experience
• Load & Unload
• Computer Skills
• Computer Operation
• Shipping & Receiving
• Communication Skills
• Data Entry
• Clerical Experience
• Time Management
• Microsoft Office
• Organizational Skills
• Microsoft Powerpoint
• Administrative Experience
• English
• Sales
• Microsoft Word
• Merchandising
• Medical terminology
• Front Desk
• Office Management
Certifications and Licenses
Driver's License
Assessments
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Medical receptionist skills — Proficient
August 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient August 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Written communication — Familiar
August 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Filing & organization — Familiar
August 2022
Arranging and managing information or materials using a set of rules Full results: Familiar
Workplace safety — Proficient
August 2022
Using safe practices at work
Full results: Proficient
Medical terminology — Familiar
August 2022
Understanding and using medical terminology
Full results: Familiar
Nursing assistant skills — Proficient
August 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Working with MS Word documents — Familiar
August 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar
Attention to detail — Familiar
August 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Home health aide skills — Proficient
August 2022
Providing care to patients in a home setting
Full results: Proficient
Basic computer skills — Familiar
August 2022
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Patient-focused care — Expert
August 2022
Responding to patient concerns with sensitivity
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.