Customer Service Sales Associate
Resume:
Rebecca Thomas
Kansas City, MO *****
adt9q7@r.postjobfree.com
Work Experience
Amazon Stower
Amazon - Kansas City, MO
May 2022 to Present
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Stow products quickly and accurate.
• Maintained cleanliness of area.
Amazon Flex Driver
Amazon - Kansas City, MO
October 2021 to May 2022
Pick up packages at a delivery station and deliver to customers in our own vehicle! Load the packages into the car. Review orders before and after delivery to ensure that orders are complete. Assmebly
Ford Motor Company - Kansas City, MO
March 2020 to October 2021
The ability to perform manual labor, standing and walking much of the time, and with a certain amount of manual dexterity (the ability to pick up, handle, and manipulate) parts and materials quickly and accurately. Use hand, power tools, or scanners to install parts on vehicles or vehicle components or locating and obtaining parts for customer orders.
Cook/Server, American Legion Post 58
American legion
July 2018 to May 2019
• Cooked food to order following restaurant standards.
• Helped with preparation, set-up and service for catering events.
• Maintained clean and sanitary work area at all times.
• Operated POS system to input customer orders and handle payments.
• Delivered friendly and efficient service to ensure a pleasant dining experience for all guests.
• Completed side work and cleaning tasks.
• Maintained knowledge of current menu items garnish ingredients and preparation methods. Card Member Service, Customer Service
Us bank
March 2018 to July 2018
• Answered incoming calls and assisted customers with questions and concerns related to their credit card accounts.
• Listened attentively to caller needs to ensure a positive customer experience.
• Provided customers with accurate details and benefits on the credit card products.
• Documented required information in the systems applications. Picker/Packer
Amazon pantry
August 2017 to December 2017
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Filled customer orders quickly and accurately.
• Maintained cleanliness of area.
Loader/Unloader
FedEx
May 2017 to June 2017
• Loaded and unloaded packages quickly and efficiently.
• Safely handled fragile, dangerous, and hazardous products according to safety guidelines.
• Maintained excellent communication and interpersonal skills. Sales Associate
TREX COMPANY
April 2016 to May 2017
• Operated point-of-service cash register to manage cash, credit, and debit card transactions for items sold.
• Was responsible for balancing cash drawer at the end of shift.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Was responsible for maintaining the cleanliness of the store.
• Handled currency and credit transactions quickly and accurately.
• Promptly handled customer concerns and complaints.
• Followed all tobacco and alcohol regulations.
• Received incoming inventory and verified for accuracy. ACCOMPLISHMENTS:
Honor Roll, Dean's Honor Roll, A+ Scholar, Outstanding Senior Female Athlete of the year, Basketball Best Defensive Player, Softball MVP, Softball First Team All-Conference Education
Associate's Degree in Undecided
Penn Valley Community College - Kansas City, MO
May 2020
High School Diploma
Plattsburg High School - Plattsburg, MO
May 2015
Skills
• Customer service
• Multitasking
• Cooking
• Packaging
• Serving Experience
• Load & Unload
• POS
• Catering
• Kitchen Experience
• Restaurant Experience
• Delivery Driver Experience
• Busser
• Food Preparation
Additional Information
SKILLS:
• Leadership • Customer Service • Teamwork
• Multitasking • Communication • Organization
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