Customer Service Party Hostess
Resume:
Markilya S. Thomas
adt8w7@r.postjobfree.com
OBJECTIVE
To obtain a position in which I am given the opportunity to play a direct role in unlimited growth and success. ACHIEVEMENTS
● The National Society of Leadership and Success
● Promoted to Party Host Trainer for incoming employees
● Salary Raise
COMMUNITY SERVICE
April 2017-January 2018 Christian Community Action Agency
● Volunteer at the CCA Food Pantry for families in need.
● Volunteer at the CCA Resale Clothing Store.
PROFESSIONAL EXPERIENCE
June 2017- 2019 Party Hostess/Banquet Attendant/Server: Main Event
● Enthusiastically lead our party /event guest through different activities that they scheduled while interacting and participating with the group during their event
● Ensure a memorable experience through monitoring that party is going according to schedule, anticipate guest's needs and offered assistance to the host
● Provide outstanding customer service
● Ensure a memorable guest experience through timely service January 2020-2021 Service/Customer Service: Olive Garden
● Greeted them at a timely manner and ensured that they will be well taken care of
● Providing a great work environment for the guests
● Always reassuring them to come again after a wonderful experience February 2021-January 2022 Customer Service/Representative: Alorica (Verizon)
● providing helpful information, answering questions, and responding to complaints the guests have.
● Helping customers make sure they are satisfied with their services, any additional features, and products. March 2022- Current: Seismique / Guide/ Front Desk Associate
● Informing Guests about every exhibit down to detail
● earned two performance based salary increases
● Providing Excellent customer service and team work for opening and closing duties.
● Front desk greetings and maintaining guests information to enjoy experiences
● Scheduling/rescheduling/canceling appointments as needed
● Attend to guests on the phone and in person
EDUCATION
● August 2019-Current Prairie View University, Prairie View, TX o B.S., Biology (Anticipated May 2023)
● August 2022- Current Houston Community College online
● Dentistry Program at HCC (Anticipated May 2025)
● Texas Southern University, Houston, TX
o B.S., Administration of Justice
o Attended from August 2018-December 2018
REFERENCES
Available upon request
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