Scrum Master Resources Corporation

**** * ********* ***** ***** pleasant, WI ***** 336-***-**** adt1na@r.postjobfree.com

Jayne Brueggeman

●Certified Scrum Master

●Certified Product Owner

●Change Management Certified

●Experienced Agile Coach/ Project Manager and Scrum Master for more than 10 years.

●15+ years of IT Program and Project Management for both domestic and international teams, including budget, scope and overall project execution with project health reporting to management weekly.

●Software includes SQL, MS Project, JIRA administration, Visio, MS Teams and Bitbucket/Githhub, Azure DevOps, AWS

PROFESSIONAL EXPERIENCE

Takeda Pharmaceuticals

Sr. Supply Handler July 2021 – Present

●Responsible for running a team to implement a plasma-derived lifesaving critical care product globally within a 24/7 pharmaceutical processing facility.

●Complete shift change reports, ensure all paperwork is accurate and complete for shift

●Partner with maintenance and engineering to ensure equipment is working and assist with troubleshooting.

●Lead shift in absence of supervisor

Amazon Flex, Roadie, Lyft, Uber, Usurv September 2020 – July 2021

DRIVER

IT People (Morrisville, NC) January 2020 - August 2020

SCRUM MASTER

●Led onshore and offshore tech startup company to implement a supplier application based on Block Chain code include credit card payment processing.

●Held daily stand ups in a 2-week sprint cycle in 2 cycle implementations

●Jira Administration

Lincoln Financial (Greensboro, NC) May 2019 - November 2019

SCRUM MASTER

●Led 200+ toll free number migration from Liberty Mutual to Lincoln Financial

●Oversaw build out of 200+ IVR path call flows including QA, UAT & Production Implementation

●Mentored BAs on business process and project management

●Educated team on Agile Methodologies and best practices

Hays @ Dude Solutions (Raleigh, NC) January 2019 - March 2019

PROJECT MANAGER CONSULTANT

●Financial Professional Services Automation Implementation for Salesforce including CPQ (Quote to Cash)

●Contract Lifecycle Management Selection and Implementation

INDEPENDENT Consultant (Greensboro, NC) July 2018 - December 2018

SCRUM MASTER/PROJECT MANAGER

●Kanban implementation of mobile application, reduced cycle time and lead time by 8% and 6% respectively

●Project Management of Telemedicine Startup insurance contract implementation

●Project Management of Health Insurance customer service application including medical records and document management

THE SELECT GROUP @ Center for Creative Leadership (Greensboro, NC) January 2018 - June 2018

SCRUM MASTER/PROJECT MANAGER CONSULTANT

●Scrum Master/Project Management for 3 product lines utilizing Azure boards for Scrum, including project-level iteration paths.

●Global implementation of leadership survey tool including launch in countries of China, Russia and Saudi Arabia

TEK SYSTEMS @ Bank of America (Charlotte, NC) July 2017 - December 2017

SR. PROJECT MANAGER CONSULTANT

●Project management of converting physical servers to virtual servers out of several data centers into strategic corporate solution.

INTERNATIONAL CAPITAL & MANAGEMENT CORPORATION (St. Thomas, VI) February 2012 - March 2017

AVP/SCRUM MASTER/AGILE COACH (September 2014 – March 2017)

●Lead daily stand ups, tracked velocity, capacity and sprint burndown.

●Implemented Great Plains 2010 on premise; upgraded to Dynamics 365 cloud architecture, modules included General Ledger; Bank Reconciliation, Fixed Asset Management; Payables and Receivables Management

●Define, assess and evaluate alternative technology by encouraging adoption of solutions that solve business issues in a more efficient and effective manner.

DIRECTOR ACCOUNT MANAGEMENT (February 2012 – September 2014)

●Form and grow trust-based relationships with existing and potential client businesses by formulating digital strategies that are consistent with their goals and objectives.

●Created, coached and trained Agile Development Team.

●Implemented mobile application

CANCER TREATMENT CENTERS OF AMERICA (Schaumburg, IL) June 2006 to February 2012

AGILE COACH/DIRECTOR ACCOUNT MANAGEMENT

●Created, coached and trained Agile Development Team.

●Lead daily stand ups, tracked velocity, capacity and sprint burndown.

●Worked with patient accounts to migrate paper-based claims to electronic

●Project Management of $30 million digital healthcare record with global team.

MANAGER CLINICAL TRANSFORMATION

●Initiated a team of 7 that reviewed, analyzed, and evaluated user needs for clinical systems. Led the team in problem solving, business process analysis, project management, and education.

●Acted as the liaison between Information technology and clinicians to provide an understanding in terms of what a clinical system is and is not capable of.

●Trained the team in documenting functional and technical requirements, mapping process flows, documenting test plans, conducting system testing, documenting user manuals and administering training.

SENIOR PROGRAM MANAGER

●Responsible for 8 project stream plans, and over 100 consultants for the implementation of the electronic medical record including reconciling status reports, timesheets and invoices. Met with Project Managers weekly for changes, risks and issues and project plan updates

●Led high-level sessions for program plan and schedule development of ED stream.

DIRECTOR INFRASTRUCTURE

●Manage the evaluation, design, development and maintenance of all data center, server and storage systems including plans for business continuity and disaster recovery.

●Assume accountability for server and storage resources and assets; and maximize the use of resources to increase the efficiency of infrastructure operations.

NEW RESOURCES CONSULTING (Milwaukee, WI) November 2005 to June 2006

SENIOR IT PROJECT MANAGER

AURORA HEALTH CARE (Milwaukee, WI) March 2003 to November 2005

Non-profit health care provider and nationally recognized leader in improving the quality of health care

APPLICATIONS SPECIALIST LEAD March 2005 – November 2005

APPLICATIONS SPECIALIST SENIOR II November 2003 – March 2005

APPLICATIONS SPECIALIST SENIOR I March 2003 – November 2003

RUNZHEIMER INTERNATIONAL (Waterford, WI) October 2000 to November 2002

SYSTEMS CONSULTANT

BORN INFORMATION SYSTEMS, (Milwaukee, WI) May to October 2000

INFORMATION TECHNOLOGY CONSULTANT

NEW RESOURCES CORPORATION (Milwaukee, WI) June 1999 to May 2000

CONSULTANT

EDUCATION

●Programmer/Analyst, Gateway Technical College, Kenosha, WI

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