Customer Service Call Center
Resume:
Teranika Harness
United States *****
adsp5d@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Manager
Pizza Hut - Dallas, TX
March 2018 to November 2019
My job was to make sure my shifts were ran smoothly and every customer received there food hot and ready.
Cashier
Ross Dress For Less - Cedar Hill, TX
January 2017 to August 2017
I was a cashier and the youngest one there and my job was to check out customers fast and friendly. Although after a month I had received the super visor position and became full time and my job was to do every position and make sure every employee duty was done Cashier
Golden Chick - Grand Prairie, TX
September 2015 to June 2016
I was a cashier for front counter and also helped with drive thru. At times we wouldn’t have enough employees so I would also help with food.
Education
Diploma in Basic skills
Connection academy - Houston, TX
January 2017 to December 2017
Skills
• Cashier (1 year)
• Sales (1 year)
• Supervisor (Less than 1 year)
• Customer Service
• CSR
• Customer Support
• Communications (3 years)
• Management Experience (1 year)
• Call Center
• Customer Care
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Payroll
• Inventory Control
• Store Management Experience
• Food Preparation
• Retail Sales
• Supervising experience
• Purchasing
• Merchandising
• Retail Management
• Cash Handling
• Call Center (Less than 1 year)
• Agent (Less than 1 year)
• Typing
Assessments
Customer Service Skills — Familiar
December 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Customer Focus & Orientation Skills — Familiar
December 2018
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Call Center Customer Service — Familiar
January 2020
Applying customer service skills in a call center setting. Full results: Familiar
Data Entry — Highly Proficient
January 2020
Entering data quickly and accurately.
Full results: Highly Proficient
Cooking Skills: Basic Food Preparation — Familiar
January 2020
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate