Data Entry Customer Service
Resume:
Sabrina Latusek
Entrepreneurial attitude,Enthusiasm, Goal oriented, Great Customer Service Skills
Crystal Lake, IL 60014
adsp2n@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Embroidery Operator
IStitchDezigns - Crystal Lake, IL
Present
Admin, customer service, embroidery, sales,.
Administrative Assistant
PCS International - Inverness, IL
December 2017 to December 2018
Filing, Administrative Tasks, Shipping, Receiving. Multi tasks as needed. Key Accounts Manager
Rush Direct
2013 to 2015
Web Updates
• PC Updates
• Social Media Updates
• Using Gimp for variety of artwork projects
• Mock Ups to create new business
• Sales
• Setting Up Tradeshow
• Quotes for new potential customers
• QuickBooks Order Entry
• Creating Excel Reports from QuickBooks
• Using Excel, Word, PPT for variety of projects
• Assistant to the CEO, Executive Director
• Warehouse Inventory
Pricing Assistant
Affinia Group
2013 to 2013
Data Entry
• Creating Excel Reports from Database
Assistant Manager
Petland - Arlington Heights, IL
1999 to 2012
Experience working with customers, in terms of selling and assisted with increased sales.
• Worked with vendors on promotions and bringing in new items.
• Always hit the monthly goal that has been set. Managed inventory in terms of updating, deleting, and adding stock regularly.
• Oversaw 2-6 employees on a daily basis, coordinating sales and performance.
• Ran maintenance on windows 2008 PC's and Dunn & Dunn POS systems.
• Troubleshooting included; defragging, disk clean up, and virus scans. SALES
Petland
2007 to 2011
Wilson Pet Supply Hanover Park, IL
• Assisted with daily calling using a list of customers to service their business needs in terms of supplies. Also managed list of new and perspective customers to coordinate cold calls.
• Up sold customers new items based on their needs and over achieved sales goals. Processed weekly timecards and updated employee timecards.
Education
Bachelor of Information Technology in Programming
American InterContinental University - Schaumburg, IL 2012
Associate of Arts in Business Administration
American InterContinental University - Schaumburg, IL 2011
Skills
• Excel
• Data Entry
• Administrative Support
• Microsoft Windows
• iOS
• Swift
• Mac OS
• Microsoft Excel
• Customer Service
• Microsoft Office
Certifications and Licenses
Driver's License
Additional Information
TECHNICAL SKILLS
IOS Technology IOS8, Xcode 6, Swift Programming Language Operating System Windows 7, Windows XP, Windows Vista, Mac OS X Lion, Mac OS X Yosemite Microsoft Excel, Word, PowerPoint, SharePoint 2013
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