Nursing Assistant Medical
Resume:
Mary Isom
Address *** **** ****** ********, ** **801
Contact 573-***-**** adsjak@r.postjobfree.com
PROFESSIONAL PROFILE
Customer service oriented professional able to coordinate the medical office administrative and clerical duties to ensure effective patient services and optimal levels of patient volume and flow. Backed by vast healthcare industry experience and follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.
Flexible: Adapts to new challenges and ideas and able to develop rapport with diverse populations
Team-Oriented: Motivates to create a collaborative and respectful environment
Customer Service: Regarded as a natural people person with strong interpersonal communication skills
Well-Organized: Manages time and priorities in multi-task environments
Microsoft Office Applications / MS Office MS Excel MS Word MS PowerPoint Typing Speed: 45 WPM
KEY QUALIFICATIONS
Basic Coding Skills for ICD /CPT Third Party Medicare Medicaid HMO PPO
CMS1500 Claim Form Billing Billing Cycle Claims Appeal Process
Electronic Health Records EHR / EMR Greenway Computer Information Systems
HIPAA Compliance Anatomy & Physiology Meaningful Use ICD-9/ICD-10
Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration
Medical Billing Medical Records Management Release of Information
Medical Laws & Ethics Principles of Management
Medical Transcription Office Accounting MS Office / MS Word Pathophysiology for Medical Office
RELEVANT PROFESSIONAL EXPERIENCE
Heartland Supportive Living – Sikeston, MO 10/2018 – Present
DHSS Director
Complete billing and payroll, lead meetings, and build employee schedules
Submit assessments to the State for evaluation and complete client assessments
Manage employees as a Human Resource representative and oversee marketing duties
Heartland Supportive Living – Sikeston, MO 02/2018 – 10/2018
Medical Receptionist
Greeted patients and visitors
Copied, faxed, filed, and updated medical records
Performed general everyday tasks necessary for the efficient running of the business
Alliance Easy Care Home Health – Sikeston, MO 07/2016 – 04/2017
Medical In-Home Care Supervisor
§Answered telephones and directed calls to appropriate staff
§Greeted visitors, ascertained purpose of visit, and directed them appropriately
§Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms
§Operated office equipment, such as voice mail messaging systems, and used software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
New Beginnings In-Home Services – Sikeston, MO 08/2015 – 04/2017
Certified Nursing Assistant
Aided patients with personal hygiene and provided help with activities of daily living
Maintained patient stability by checking vital signs and weight
Provided patients with comfort and companionship
Hunter Acres Caring Center – Sikeston, MO 10/1996 – 07/1999
Certified Nursing Assistant
§Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, and standing, walking, or exercising
§Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate
§Acted with discretion when handling confidential information
ADDITIONAL PROFESSIONAL EXPERIENCE
Faurecia Emissions Control Technologies – Dexter, MO 05/2017 – 01/2018
Bender Operator
Maintained equipment through cleaning and preventative maintenance
Ensured and maintained mechanical aptitude required for assisting in tool replacements
Prepared equipment for packaging and trained new team members
Stratosphere Quality Control – Fisher, IN 05/2015 – 07/2016
Auto Inspector
§Continually examined product quality to verify conformance to quality standards and rejected sub-standard products per company protocols
§Counted finished products to determine if product orders were complete
§Lifted raw materials, finished products, and packed items, manually or using hoists
Reliable Life Insurance – Sikeston, MO 02/2009 – 02/2012
Insurance Agent
§Sold insurance policies door to door
§Wrote insurance policies and collected payments
§Conferred or consulted with department heads to plan advertising services and to secure information on equipment and customer specifications
New Wave Communication – Sikeston, MO 01/2007 – 02/2009
Customer Service Representative
§Checked to ensure that appropriate changes were made to resolve customers' problems
§Completed contract forms, prepare change of address records, or issue service discontinuance orders
§Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
§Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
EDUCATION & PROFESSIONAL DEVELOPMENT
Missouri Department of Social Services
Certified Manager Training, 2021
Ultimate Medical Academy
Health Sciences – Medical Administrative Assistant / Associate of Science Degree, 2017
Hunter Acres Retirement Home
Certified Nursing Assistant Program, 1995
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