Clauden Toby Barnes
Opening statement
To acquire a position with an opportunity for professional growth in a people-oriented where advancement is based upon skill and contributions. Summary of Experience
International Telephone operator
Supervised PBX operators for an 600 and 800 bed hospital
Evaluate and triage incoming diagnostic and lab results for a multi-surgical practice
Obtained insurance authorizations for a surgical procedures and office consultations performed as an inpatient and out-patient for multiple surgeons
Answer and 8 line telephone system and triage call for a multi-surgical practice
Scheduled diagnostic procedures and coordinated appointments of cancer surgical patients
Facilitated the smooth running of an intensive care unit of an acute care hospital performing a wide range of clerical duties such as transcription of medical orders and maintenance of medical records. Professional Background
2002-2012
Sebastian River Medical Centre: Sebastian Florida intensive care unit secretary 2012-2014
Transfer to North Carolina, Lake Norman Hospital
2014- 2018
Carolina Continue Care {Carolina Health Care}
Responsibilities: answering incoming telephone calls with the ability to communicate effectively. Vital co-ordination of procedure between departments and physicians, transcription of medical orders effectively and precisely. In addition establishing, maintaining and securing office and filing procedures. Directly responsible to the change Nurse, ultimately responsible to the Nurse Manager and the Associate Executive Director of patient care service.
Surgical Oncology Associates of South Florida, Hollywood, 1981-2002:
Florida Patient Advocate/Assistant Office Manager
Responsibilities: in this multi-surgical practice, included patient insurance authorization for diagnostic testing outpatient procedure, surgical procedures, and scheduling routing office visits. Secure and maintain a medical records. Assistant to the practice administrator.
Pembroke Pine Physician Answering service, Pembroke Pine, Florida 1998/1999:
PBX Supervisor part-time
Responsibilities: Triaging and effective delivery of incoming phone calls of an answering service over 500 Physicians. Responsible for coordinating monthly duty, schedules for telephone employees.
Mount Sinai Medical Centre, Miami Florida
1989-1994
Responsibilities: Answering direct incoming calls for a 600 bed Hospital. Worked the paging System and handle all alerts emergency codes. Ensuring adequate shift coverage by maintaining the monthly scheduling of the operators. Computer data entry of patient information.
Memorial Hospital, Hollywood Florida
PBX Supervisor Operator
1989-2002
Responsibilities: Answering and directed all incoming calls and emergency code for an 800 bed hospital. Oversee the monthly duty roster for all Operators. Oversee the disaster manual for the hospital paging system. Computer data of patient information.
Education
Brooklyn College, Brooklyn, New York
University of the west Indies, Kingston, Jamaica
Titchfield High School, Kington, Jamaica