Office Secretary Customer Service
Resume:
JOSEPHINE COLLINS
North Haven, CT 06473
adsb2h@r.postjobfree.com
OBJECTIVE
To secure a position utilizing my skills, experience, and education, which will offer growth, increasing responsibility and advancement opportunities. HIGHLIGHTS OF QUALIFICATIONS
• Effectively established positive working relationships with co-workers and other affiliated individuals to promote awareness of organization.
• Ability to handle multiple tasks simultaneously and ensure that all aspects of procedures are carried out efficiently and professionally to produce a successful outcome.
• Possess strong organizational, administrative, customer service, and communication skills.
• Computer Literate in MSWord, Excel, PowerPoint, CPT coding, ICD9 coding, QuickBooks, Medical Management program.
• Fluent in Italian.
• Dependable, reliable and highly motivated to achieve individual and organizational goals.
• Ability to accurately follow instructions and be an effective team member. EXPERIENCE
Amazon Wallingford, CT
Learning Trainer 2017 - Present
Greeting and welcoming new employees into the building. Giving them a tour of the facility. Teaching them the proper way to perform their job both correctly and safely. Answering any questions they might have or correcting any mistakes they make. Doing evaluations making sure they are ready to do the job on their own.
University of New Haven West Haven, CT
Secretary - School of Engineering 2014 - 2017
In charge of contract letters, book ordering, expense reports, ordering supplies, copies, distributing mail, evaluations, answering phones, making travel arrangements for professors and assisted students when necessary.
Dr. Suesserman New Haven, CT
Secretary 2010 - 2014
Collecting and updating patients insurance information in computer, collecting co-pays from patients, getting referrals from insurance companies if needed, scheduled appointments for patients if surgery was needed calling hospital to schedule. EDUCATION
Stone Academy Hamden, CT
Medical Office Secretary I Certification
American Red Cross New Haven, CT
Phlebotomy I EKG Certification
References Available Upon Request
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