Data Entry Customer Service

SKILLS & ABILITIES

Master Distribution Systems (MDS), various inventory management systems, Microsoft Outlook, Microsoft Word, Microsoft Excel, Publisher, PowerPoint, Church Windows, Transcription (recording including medical terminology), Data entry, Scanning, Customer Service (remote, inbound and outbound), Warehouse experience, Google docs, Adobe PDF software, image scanning, Lotus Notes, Adware-AS400, Donovan Data Systems, EAS Systems, Strata, Nielsen, Media Pro, Arbitron, Type 55+ wpm, 10-key 9000+ kdph

PROFESSIONAL EXPERIENCE

Saint Cloud Presbyterian Church, Church Administrator

2020-Currently Saint Cloud, FL

Support Pastor of the church in their daily duties, maintain an open office, and assist members, non-members and walk-in guests.

Assist Pastor in all activities including but not limited to, regular and special church services, parishioner visits, meetings, classes, and speaking engagements

Handle all postal and email correspondence for the church

Manage and coordinate all calendars and schedules for Pastor, office, church committees, kitchen, and events

Organize activities, church events, and classes, make necessary signage, news releases and handle needed publicity

Write weekly newsletter, prepare church bulletin, prepare and distribute bulletins for weddings, funerals, and special services

Drop off/pick up bank deposits and post donation information into Church Windows

Work with and assist a variety of non-profit organizations to aid church members, non-members, and the surrounding community

Business Support Services, Hearing Reporter/Transcriptionist

2017-2020 Fort Lauderdale, FL

Provide verbatim reporting and transcription for Federal hearings and depositions.

Set up the recording equipment to ensure that testimony given by the attendees will be properly recorded

Responsible for producing a complete, accurate transcript/recording of the administrative hearing

Gather and distribute exhibits and supporting materials during the hearing

E-file exhibits, records and related materials pertaining to the hearing

Provide administrative support, as needed

Work remotely to complete court related paperwork

American Medical Depot/AMD, Inventory Reporting Analyst

2014– 2017 Miramar, FL

Oversaw and maintenance the records of all products and merchandise across multiple distribution centers. Tracked and provided in-stock reporting for all items through purchases, sales/returns, shipping/receiving, transfers, issues/discrepancies and cycle counts. Maintained computerized data of inventory to ensure all stock is accurate and up to date.

Reported inventory surplus, product returns, damages, shrinkage and exceptions.

Prepared, and reviewed purchasing files to determine if inventory quantities are sufficient

Maintained compliance with the State of Florida’s requirements regarding Pedigree paperwork and authentication in the shipping and receiving of pharmaceutical products

Prepared reports for multiple departments regarding supply/demand, customer contracts, allocated stock, inventory levels, unreconciled transactions, vendor purchases and returns and any other requested reports that summarized data from various sources

Supervised and participated in all physical inventory counts, quarterly and yearly cycle counts and consolidations

Accurately shipped and transferred merchandise to other warehouses, locations, and vendors as needed

Back up warehouse to scan and verify orders during peak times

Zimmerman Advertising Agency, Integrated Media Specialist

2011 – 2013 Fort Lauderdale, FL

Developed comprehensive media buys inclusive of broadcast radio, TV, Cable and online ad placements for clients HH Gregg, White Castle, Party City, Papa John’s Pizza, Firehouse Subs, Ashley Furniture, AutoNation, Office Depot, Boston Market, Lennar Homes, Captain D’s, Pep Boys and Steak and Shake

Partnered with research and media planning team on strategy, segmentation studies, surveys, website studies and audience analysis

Converted research data into insightful, actionable broadcast media buys

Competitive analysis, review proposals, added value assessments, negotiated contracts

Oversaw training of junior buyers and media assistants

Worked remotely several days a week

EDUCATION

Georgia State University —Bachelor of Arts Atlanta, GA

Major in History/Minor in Communications

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