System Administrator Administration Manager

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DoD Top Secret /SCI Clearance

Marine Veteran

Technical Support/Network & System Administration

Edwin A. Vasquez Gaitan 910-***-****

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SUMMARY linkedin.com/in/edwin-vasquezgaitan-

Dynamic IT Support professional leveraging hands-on technical training and a proven track record of success delivering high- quality, sophisticated technology solutions and operational improvements. A result-oriented administrator focused on innovation, development, and advancement of system/networks, LAN/WAN, and server infrastructures. Qualified credentials for configuring enterprise-level networks, top-level technical support, and overseeing planning and operations of client VoIP, IVR, and CTI technologies, while ensuring system/data integrity and reliability. Outstanding excellence in implementing cybersecurity measures, troubleshooting network infrastructures, and allocating resources – An expert in developing procedures that improve information security and business continuity. AREA OF EXPERTISE

Core Strengths: Quality Testing &Assurance, Platform & Routing Protocols, Network/System Administration, Infrastructure Service & LAN Technologies, Reporting & Documentation, Diverse & Adaptable Skills, Strong problem solving, Critical thinking & Trouble Shooting Skills, Strong leadership & Communication Skills, Strategic Planning & Operation Skills, Technical Support & Assistance.

Operating System: MS Windows, Linux, Android, Mac

Tools: UNMS, UniFi Controller, ESXi 6.5, FreePBX, Atoll, IntelliJ, Code Blocks, IDLE, GNS3, Wireshark, Packet T Networking: Routing, Switching, MPLS, Subnetting, NetFlow, Nagios, Ethernet, Frame Relay, OSI and TCP/IP Protocol Stack, Layer 3 Routing Protocols (OSPF, RIP, EIGRP) & Cisco IOS Operating System, Transparent Bridging & Layer 2 Protocols

(Spanning Tree, VTP), Internet Technologies (DHCP, DNS, SMTP, Active Directory, Group Policy), Security Technology Configuration (Network Security Firewalls, VPNs), TCP/UDP, TCP/IP, LAN, VLAN, WAN, VPN, IPv6. Hardware: Cisco (Switches-3400, 4500, 3500, 2400; Router-7600, 700, ASR-1000, 12000, 36000, 3800) Ubiquity (Switches: US-16XG, US-48-500W, Routers: Edge Router -X/SFP/Life/POE/Infinity) Acuitus, Inc., Sunnyvale, CA October 2020 – December 20201 Network & System Administrator

Handpicked to provide strategic leadership and align the infrastructure technology vision with the business strategy while balancing organizational considerations, current technology architecture, business priorities, and operational processes. Provided network support and troubleshooting to resolve various WAN/ LAN connectivity issues. Configured, monitored, and administered Domain Controllers, Active Directory, File and Exchange servers, DHCP and DNS for Windows Server 2003/2008/2012/2016 platforms.

• Designed, built, and troubleshot enterprise-class Windows and Linux servers and Cisco routers and switches.

• Played an integral role in solving over 250 3rd and 4th tier trouble tickets from the Department of Défense, US, and international companies.

• Achieved optimal operations and functioning by overseeing continuous improvement initiatives to existing infrastructure, applications, systems, and software.

• Led efforts in resolving technical issues by evaluation, root cause, and collaboration with internal and external technical support teams to ensure a 100% problem resolution.

• Investigated security breaches and other cybersecurity incidents by conducting network vulnerability assessments using tools to evaluate attack vectors, identify system vulnerabilities, develop remediation plans, and security procedures.

Northrop Grumman Internship - Hire Our Heroes, San Diego, CA May 2019 – August 2019 PROFESSIONAL HISTORY EXPIRIENCE

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Field Service System Administrator

Provided on-site engineering and technical support to network systems. Spearheaded initiative in monitoring computer networks for security issues. Performed installation and configuration of Windows, Solaris, Linux, and other Oracle systems. Collaborated with team members to generate, redline documented procedures, and troubleshoot systems. Integrated and tested software and hardware systems in complex IT systems.

• Enhanced existing incident response methods, tools, and processes which provided the organization value by reducing risk.

• Increased the work efficiency and operation of the ticketing tool. This resulted in a reduction of the time spent on emails and increased productivity.

• Continuously achieve operational efficiency and performance by consistently meeting and exceeding established goals and expectations while providing ongoing support and performance. EARLY WORK HISTORY & MILITARY SERVICE (MARINE CORPS) Marine Corps 7th Engineer Support Battalion, Camp Pendleton, CA December 2017 – May 2019 Administration Manager

Marine Corps School of Infantry Battalion, Camp Pendleton, CA August 2015 – December 2017 Quality Control Manager

Marine Corps Electronic and Communication School, 29-Palms, CA October 2012 – August 2015 Program Manager

Marine Corps Recruiting Station, San Diego, CA October 2009 – October 2012 Talent Acquisition Manager

Marine Corps Infantry Globally September 1996- October 2009 Operation Manager

EDUCATION & PROFESSIONAL DEVELOPMENT

Acuitus Advanced Information Technology Program, Sunnyvale, CA October 2020 – December 2021 Acuitus, in concert with DARPA – the nation’s premiere research organization – the US Navy and Army, the Gates Foundation and Stanford, spent ten years developing a program to quickly transform entry-level military personnel into highly competent, senior-level ITs. The program builds around a thousand hours of immersion, where each participant is expected to solve hundreds of difficult designs, configuration and troubleshooting problems quickly and on their own, but where each participant also has a dedicated, exceptional, expert IT mentor/tutor. The results in the military have been stunning – graduates quickly rise to the top of their commands. I was part of the civilian-program launch. It was a unique, powerful, transformational experience, preparing me to immediately take on some of the hardest challenges in the IT field. CompTIA Security Expected November 30, 2022

Acuitus Certified information Technology Professional December 3, 2021 CompTIA IT Fundamentals Certification October 1, 2018 National University, San Diego, CA – MBA, Specialization in Human Resource Management July 16, 2017 Ashford University, San Diego, CA – BA, Homeland Security and Emergency Management March 16, 2015

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