JIM KATO
Tel: 403-***-**** Email: adrxy9@r.postjobfree.com
HIGHLIGHTS OF SKILLS
Years of experience working in events services
Excellent English fluency in both oral and written communication. Skills demonstrated through working independently with minimal supervision and as a team
Able to prioritize multiple tasks and deliver exceptional customer services on time
Excellent interpersonal and public relations skills evidenced by team members and customers
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Proven ability to produce accurate and detailed results
Customer service skills:
Experience serving clients throughout many different types of events including: stampede, trade shows, expositions etc. Resulting in the ability to work in a fast-paced demanding environment
Effectively take orders and serve clients with assisting them with their food and beverage orders
Experience with cash handling, debit/credit machines as well as cash registers
Provides a friendly and professional customer service experience to all clients with the ability to upsell and answer any product inquiries
Experience handling difficult situations, resolving customer complaints and concerns, always ensuring the client leaves happy and satisfied
Ability to build and grow long lasting relationships
Kitchen and Food Preparation Skills:
Prepare salads and helped in other meal preparations, including chopping vegetables and portioning
Mechanically inclined. Operate dish washing equipment safely. Inspect equipment regularly and ensured that workplace is clean and safe
Wash, dry, and organize dishes properly and perform general cleaning duties as required
Maintain kitchen tools and machines in clean, working order
Washed dishes, scrubbed floors and maintained clean and sanitized work spaces
Assist with food preparation working side by side with Kitchen staff
Housekeeping skills:
Knowledgeable and abides by all health and safety rules and regulations. Enforces company policies and procedures at all times
Responsible for kitchen clean up, maintaining a sanitary work environment at all times
Pro-active at all times, ensuring the supplies are always stocked and the condiment stations are always clean and tidy
Responsible for end of shift clean up duties, including sweeping, mopping, preparing work area for the next shift
Emptied trash and recycling bins; sanitized kitchen surfaces
WORK EXPERIENCE
Volunteer, Canadian Cancer Society Feb 2017- Present
General Plant Helper, Parmalat Canada Dec 2015- Aug 2016
Support worker – Relief position, The Calgary Society of Community Opportunities Aug 2015 – Nov 2015
Safety Watch, United Safety Ltd., May 2014 – Sept 2014
Warehouse Worker, Calgary Temp Agencies Jan 2011- Present
Security Worker May 2008- Dec 2010
Events Service Worker, Calgary Exhibition and Stampede Oct 2006- Apr 2008
EDUCATION
Energy Asset Management Program Diploma 2011
SAIT Polytechnic, Calgary, Alberta
Accounting Diploma & Business Management Diploma 2008
Stratford Career Institute, Toronto, Ontario
Master of Science Economics
Kharkov National University of Economics, Ukraine
Maritime Radio Telecommunications Diploma
Imperia State Professional Institute of Marine Industry and Technology- Imperia, Italy
VOLUNTEER EXPERIENCE
Membership Verification
Canadian Association of Petroleum Land Administration (CAPLA)
Checked membership payments using company software
Mailed membership cards, club cards, and insurance promotions to members 2010-2013