Service Representative Customer
Resume:
Devonna Wood
Dayton, OH *****
adru14@r.postjobfree.com
I would like to work at home employment however I am open to all opportunities. Besides being an STNA I also have over 8 years of Call Center experience with GE Money Bank customer service cross trained in collections and 9 years as a security office at Dayton Job Corps.
Work Experience
Screener
Octapharma Plasma - Dayton, OH
June 2021 to Present
I am responsible for greeting donors, taking vitals, blood samples, plasma processing, submission into the data base. I also set up new donor accounts.
STNA
BLUEGREEN HOME HEALTH CARE - Dayton, OH
January 2005 to Present
Part time home health aide for different clients. I do light cooking, laundry, shopping, light cleaning, companion care etc..
Customer Service Representative (Remote)
Synchrony Finanical - Dayton, OH
April 2020 to November 2020
I was employed through a Temp Service This company needed some extra help during the transition in moving their employees to remote work. I answered incoming calls,, handled account information and took payment for customers.
Customer Service Specialist (remote)
Victoria's Secret - Dayton, OH
July 2020 to October 2020
Assist customers in answering email and calls about orders issues (lost, stolen or damaged packages.) I also up-sale items online when customer calls in to make a purchase.
STNA/Home Health Aide
PINNACLE SENIOR CARE - Dayton, OH
June 2015 to March 2020
Patient Personal Care (bathing) under Doctor orders. This company closed due to the Covid pandemic.
Accounts Receivable Specialist
Cintas - Dayton, OH
May 2008 to June 2010
Contact business customers with past due account, payment processing, account payment plan, scheduled pick up of merchandise, add or change orders, correct missed information for billing, locate business owners that have closed down, send out payment reminders and past due status to business customers.
Mass layoff with this company.
Customer Service Representative
Ge Money Bank - Dayton, OH
February 1999 to May 2008
incoming/outgoing call center. Helping customers make payments, account information, update history, activate account and close account at customer request. Crossed trained in collections for 90 day past due accounts.
Education
None in Mental health
Wilberforce University - Dayton, OH
August 2016 to May 2018
Some college
Contact this candidate