Solmarie Santiago
Hospitality Specialist
adrsv3@r.postjobfree.com
Home Address
Burbank, CA 91502
Objective
Self-motivated individual experienced in handling multiple demands and meeting the needs of the organization. Demonstrated efficiency in communicating effectively with customers, handling a busy establishment, working efficiently under pressure and multi-tasking host duties and multiple phone lines. Expert in Open Table and Resy systems. Seeking employment in an establishment where I can be an asset to the business’ growth and prosperity.
Education
Bachelor of Science in Communications
Medaille College, Buffalo, New York
Completion: May 2010
GPA: 3.8
Work History
Takami Sushi Restaurant & Elevate Lounge Hostess 01/18-PRESENT
• Being the face who welcomes and sit guests strategically
• Multi-tasking between Open table reservations and answering phones
• Handling the busy door with grace and organization
• Accommodating High-Profile guests to their seats
• Elevate Lounge Table Reservations
• Walking Bottle service guests to table & setting them up with bottles
• Selling tables at door + upselling reservations at door B9 Model Event Staffing-Model 10/15- 10/17
• Arriving at events looking presentable and being friendly with guests
• Hosting promotional events at Hollywood Bowl, stores and lounges all over Los Angeles and San Diego
• Being knowledgeable of role and products being promoted including liquors, cell phone promos and store products
• Working well with others while promoting and engaging with guests who visit our table Adelante Live -Model 01/13- 10/15
• Arriving at events looking presentable and being friendly with guests
• Hosting promotional events at stores, lounges and clubs all over New York City
• Being knowledgeable of role and products being promoted including liquors, cell phone promos and store promos
• Being able to stand in heels for a long amount of time while remaining friendly and talkative Sushisamba Park Avenue-Head Hostess11/11-03/15
• Organizing restaurant traffic and handling a constant busy environment
• Taking and confirming reservation over the phone
• Using Micros computer system to enter to-go orders
• Working hand in hand with management to maintain a fun and safe restaurant Skills
Excellent organizational abilities
Ability to communicate with all types of personalities Efficient time management and produce well under pressure Exceptional social perceptiveness
Other Languages: Spanish
References
David Romero 561-***-****
Matthew Schwartz 310-***-****