Electrical Engineer Customer Service sales and management
Resume:
Joycelee Baumgartner
Oxnard, CA 93033
adral7@r.postjobfree.com
Cell: 805-***-****
SUMMARY
Highly motivated Sales Manager with 25+ years’ experience in training and supervising sales staff, planning and implementing sales strategies nationwide. Successfully managed multiple locations and marketing campaigns, while leading a team of 15 sales staff. Seeking to bring my exceptional record of team leading and management into a senior sales management position.
EXPERIENCE
Senior/pro artist IT Cosmetics/freelance and skincare specialist
October 2013-present – Los Angeles, California
Build and maintain strong vendor relationships to maximize business results
Train associates and cast members on new and upcoming products in Ulta and Sephora doors
Travel extensively to customer sites meeting with owners and executives to discuss product offerings
Prepared and taught one on one and classroom setting for Master Classes on artistry and skincare
Stays on top of current trends, skincare and color lines both in store and on all social media platforms
Work in fast paced environment for instore and corporate Mega and regular events
MAC Cosmetics, Amarillo Texas, Ventura, Thousand Oaks, California
Certified Make Up Artist – April 1998-May 2013
Knowledgeable of all Cosmetic vendor lines and key products, and the ability to recognize which Cosmetic vendor line is most appropriate for the customer's needs
Provide artistry and technical makeup services
Extensive knowledge of company beauty and skin products
Prepare models for photo shoots, red carpet, fashion runway and corporate level events
U.S Department of Navy – Naval Surface Warfare Center, Port Hueneme Division
Electrical Engineer, May 1988 – June 1994
Team Lead on investigations involving projects issues
Perform reliability and safety analysis on all acquisition phases
Technical expert on electrical testing on missile system hardware
Trained Navy Seal Teams and Beach Master Units (BMUs) on specialized weapons
Received outstanding performance awards 1989,1990, 2 (1991), 1993 and 1994
SKILLS AND QUALIFICATIONS
Demonstrated ability to build relationships and influence others through exceptional customer service
Extremely quick to seamlessly organize thoughts and provide excellent customer service.
Work in a fast-paced environment, handle multiple priorities, and quickly learn new procedures
Excellent written and verbal skills
Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management
EDUCATION
Loyola Marymount University, Los Angeles, California B.S in Electrical Engineering
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