Executive Assistant Loan Processor

RICKY FORD

Houston, Texas

Cell: 832-***-****

Email: adqzay@r.postjobfree.com

SKILLS

Accounts Payable/Accounts Receivable • QuickBooks • SAP • Oracle • Peachtree • Collections • Payroll • 10 Key

Microsoft Excel • Human Resources • Customer Service • Ability to multitask • Detail-oriented • Budget Analysis

Loan Processor • Banking • Trust Associate • Horizon • Laser Pro • Open invoice • SBA Loan Processor

EXPERIENCE

1.Anthem Blue Cross May 2021 March 2022

Telesales Agent Tier 1 (Contract)

Answer inbound sales calls providing mutually beneficial outcomes, utilize active listening and product knowledge to identify appropriate products for customers’ needs.

VROOM November 2020 to December 2020

Loan Assistant (Contract)

Prepare loan documentation for review.

Data entry, electronic filing, and other administrative duties.

In-office assignment ended early due to COVID-19.

Small Business Administration April 2020 to November 2020

SBA Loan Officer (Contract)

Perform a variety of tasks including processing, origination, servicing, guaranty purchasing and/or liquidating.

Review and analyze requests from direct borrowers or requests from participant lenders in relation to servicing, liquidating, or purchasing loans.

Analyze requests in terms of financial condition of the borrower and their effect and implication they have on the interest of SBA, if approved.

Analyze financial statements (using cash flow projections and ratio analysis) as necessary to detect trends in the financial condition of the business and to initiate appropriate corrective actions.

Conduct interviews with borrowers and lenders and counsel them on SBA's practices.

Maintains up-to-date entries in all appropriate systems (LLTS, GPTS, DLCS HATS and MasterTrak) to ensure Center integrity.

Review and associate trailing documents with their respective loan files or transfers files / documents to the appropriate SBA office.

Position ended after first wave of funding was dispersed.

Central Bank January 2019 to May 2019

QC Coordinator / Booking

Opened and closed home mortgage loans, 1st and 2nd liens, Tranche loans, Lot loans, Vehicle loans, Business loans, and Consumer loans.

Updated and circulate rotation of pipeline and perform daily report follow-ups.

Updated customers of any changes pertaining to their accounts or rates.

Maintained 95% percent of up to date on time payments.

Validated loan codes applicable to customer, loan type, purpose, collateral, etc.

Reviewed and validated all required due diligence activities are properly conducted and approved, such as a detailed review of entity documentation, UCC’s searches, etc.

Maintained updated rates, processed payment for loans and SBA Disaster Relief loans.

Processed loans, mortgage, bookings up to 10 million per portfolio, and needs of customers.

Ensured the delivery of accurate loan documentation packages in a timely manner while ensuring that the final package correctly incorporates the terms of the credit approval document, as well as regulatory and internal credit and policy standards.

Lead on bank’s long-term goals in assistance to president of bank.

Position was eliminated after bank merger.

Zions Bancorporation / Amegy Bank, Houston, TX March 2016 to September 2018

Syndication Loan Specialist IV / Loan Systems Boarding

Processed a high volume of daily standard and non-standard commercial and construction loan payments/advances to ensure loan systems are handled in a timely manner to mitigate losses/risks to the bank.

Provided administrative and/or operational support within one or more of the following loan areas: processing, closing, servicing documentation, notes, disbursements etc.

Frequently handled incoming/outgoing wires for commercial, corporate, and real estate loan inquiries involving SBA.

Responsible for preparing yearly Escrow Analysis.

Processed and overlooked 6 affiliate banks’ portfolio of loans to process; maximum amount of 20 million.

Assisted in training new employees on processing systems, understanding documents, processing payments or advanced loans, also conducted meetings for managers and leads etc.

Performed reviews of loan and collateral documents and loan packages to ensure bank security interests and adherence to established policies and procedures.

Responsible for conducting a complete and accurate payoff transaction.

Updated computer systems with pertinent collateral information and exception information, tracks and clear exceptions.

Responsible for documentation review of the loan documents, Credit Agreement, and Credit Presentation.

Researched and processed rejected payments and handle payments received when collateral is released.

Calculated pre-payment penalties when loan was paid off.

Bank of New York Mellon Houston, TX June 2015 to March 2016

Corporate Trust/Asset Administrator (Contract)

Responsible for the day-to-day detailed loan administration of assigned syndicated loans, including accurate and timely recording of transactions into Wall Street Office (WSO) System, ensuring accurate reporting on securitized loans.

Cleared outstanding items on tickler and error reports for assigned loans, research and reconciliation of principal and interest discrepancies between The Bank of New York and Agent Banks.

Provided service to clients for complete administration of assigned corporate trust and/or agency accounts.

Managed day-to-day activity of the portfolio involving fund transfer, trade clearance, compliance monitoring, client service, and communication.

Transferred ZTB accounts, trades, loans, collateral, tracks, buy, and sells to updated computer system WSO.

Assured each composite is updated and balanced.

Used Excel spreadsheets to perform duties, arrangements, and reporting.

Stewart Lending, Houston, TX March 2014 to May 2015

Loss Mitigation/Mortgage (Contract)

Review documentation, research and tag loan number, route and pend documents as applicable.

Insert all applicable data information into the system applications.

Identify issues and escalate as needed.

Adhere to any changes made to flow process as implemented based on the Client’s request.

Participate in team meetings to gain knowledge of business updates, operational issues and Servicer needs.

Joe Mastriano, CPA, Houston, TX July 2013 to October 2013

Executive Assistant / Accounting (Contract)

Assist with time and daily management of CPA’s schedule, scheduling of meeting correspondence, and note taking, ordering office supplies, and running company errands.

Prepare Refunds for clients during tax seasons using QuickBooks.

Use Excel daily to prepare documents for clients.

Prepare and perform bookkeeping and audits for clients on a daily and weekly basis.

Process Accounts Payable and Accounts Receivable.

Create and implement a comprehensive billing, credit, and collection policy and related procedures for the receivable department to collect on client and vendor payments.

Enter journal entries to assist in preparing general ledger for clients on an ongoing basis.

Ensure daily budgets are met along with bookkeeping for budget control and payroll and billable hours are accurate.

Assist in providing a budget analysis for multiple clients.

Assist with hiring new employees in expansion of the company.

Create advertising media publicly, web development, blogs, videos, business cards, market to prospective clients for IRS, Bookkeeping, Bankruptcy, Tax, Audit and Accounting needs.

The Valve Company, Houston, TX December 2012 to June 2013

Accounting Clerk (Contract)

Determined cash position with each bank and transferred funds at required balance cash levels.

Handled accounts payable and accounts receivable for the company.

Made collection calls to vendors and companies with outstanding balance.

Scanned batches and each bank statement or information concerning each business.

Investigated and resolved settlement items as required and assisted subsidiaries reconciliation as requested.

Performed data entry duties into operational systems and performed inventory control on all items and activities related to warehouse operation, shipping, and receiving.

Prepared shipping documents for products scheduled to be shipped.

Assisted with marketing, company blogs, updating website per advertising.

Checked emails daily regarding account activity for all clients.

Reported to manager daily.

Prepared expense reports and handled travel, and meetings for Vice President of Operations and President of company.

Memorial Hermann Hospital, Houston, TX July 2012 to December 2012

Accounts Receivable/Accounts Payable (Contract)

Scan batches and process all accounts payable documents for this company.

Charged the correct amount to vendors and cut checks weekly amounting to approximately 800K-1.2M minimally.

Performed payouts and negotiated payment terms with vendors, clients, and suppliers.

Checked daily emails concerning arrangements.

Manually input and filed documents.

Handled inbound\outbound calls with franchise owners regarding payments and delinquent balance.

Daily reports, collections, and delivery reported to senior manager.

Entered, corrected, and made changes to clients’ invoices.

Double Tree Hotel, Memphis, TN December 2009 to July 2012

Accounts Receivable/Accounts Payable

Used Oracle weekly to perform related AR/AP tasks.

Used Peachtree on a weekly basis to handle AR/AP duties.

Used SAP weekly.

Ensured customers were charged the proper amounts and facilitated the charges.

Manually input and filed documents.

Handled mail outs, invoices, and payments to customers electronic funds.

Ensured budget control and balance.

Assisted controller in performing correct payouts and check amounts to cover received bills, also, made sure enough funds were included in account, assigned, and postdated checks.

Assisted controller in operations of the company.

ADDITIONAL EXPERIENCE

Regional Adjustment Bureau, Memphis, TN July 2007 to December 2009

Collection Specialist

St. Jude Children’s Research Hospital, Memphis, TN June 2002 to July 2007

Auditor/ Accounts Receivable

EDUCATION

Northwest Community College, Senatobia, MS May 2003

Business Management with a concentration in Accounting

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