Customer Service Creative Designer
Resume:
Deborah J Fiorelli adqsbo@r.postjobfree.com
*** *** **** **** **** 2-108 c-508-***-****
Sharon, MA 02067 h-508-***-****
Objective
Business Administrative position
Profile
Versatile office manager with 20+ years of experience in both international and locally owned businesses. Proven leadership ability with strong work ethic and exceptional organizational skills. Experience in management, customer relations, accounts payable/receivable, payroll, human resources, product planning, production and shipping. Good communication skills with ability to multi-task and to adapt to fast paced changes.
Qualifications:
Strong computer skills with experience in Microsoft Office (Word, Excel, Outlook), QuickBooks, Textura, Coupa, Ops Technology, Ariba, ADP, ADT and Maximo as well as custom programs.
Small business accounting /bookkeeping
Customer service
Payroll administration
Shipping / receiving
Financial administration
Production
Quality control
Inventory control
Experience
Office Manager – Fujitech America; Sharon MA 2013 – present
Work collaboratively with branch manager overseeing daily operations of company;
human resources
customer service
OSHA logs, injury reports, payroll, scheduling and vacations of union mechanics
accounts receivable – escalations and cost adjustments, collections and credit card deposits, progress, repair and weekly billing
state annual permits and scheduling of inspections
fleet vehicle management
Travel
Deborah J Fiorelli adqsbo@r.postjobfree.com
Page 2
Production Manager – Mangiacotti; Attleboro MA 2009 – 2013
Work directly with Operations Manager during production runs
Work collaboratively with Creative Designer on new product lines
Supervise and maintain quality control at two off-sight facilities overseeing employment of disabled individuals
Office Manager - Mangiacotti; Attleboro MA 2006 – 2013
Oversee daily operations of company (human resources, customer service, finance and travel)
Manage company financials including banking records, credit card statements, accounts payable and accounts receivable
Assist company accountant with year-end documents
Other responsibilities include:
Retail orders, sales reporting, scheduling meetings, purchasing, sales, shipping, maintenance of supplies for all aspects of company / office.
Administrative Assistant – In Touch Therapeutic Massage; Norwood MA 2000 – 2006
Coordinate scheduling for Multiple therapists with clients in multiple locations.
Data entry and management of financial information.
Prepare daily reports / data entry and administration of payroll records.
Owner / President – Retco Machine Shop Inc; Canton MA 1987 – 1996
Proprietor of machine shop employing 12 individuals
Responsible for manufacturing and delivery of precision mechanical components
Manage all aspects of business, including finance, marketing, sales and accounting
Education
Mass Bay Community College; Wellesley MA 1981
Associates Degree – Business Administration
Volunteer Work
Active member with Church - fundraisers, dinners and socials 1993 – present
Wrentham Food Bank 1994 – 2001
Director – Young American Bowling Alliance 1970-1984
References available upon request
Contact this candidate