Department Lead Service Representative

Mary B Wilson

*** ***** **

Pomona, CA *****

Phone: 909-***-****

Email: adqe84@r.postjobfree.com

Objective

To obtain employment with a company that offers room for advancement. Ability Summary

I am a quick learner. I work well with others. I tend to excel in all that I set out to do. Employment History

Customer Service Representative

01/2017 – 07/2017 VXI (Direct TV) 220 W 1st St, Los Angeles, CA Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. General Labor

07/2016 – 01/2017 Select Staffing (Torn and Glasser) 12165 Central Ave, Chino, CA Packing and manufacturing snacks and various nut products. Palletizing and shrink wrapping completed pallets.

Cook/Waitress

05/2014 - 06/2015 Ed’s Grill S. Madison St, Whiteville, NC Cooking and preparing food. Serving food, cleaning, stocking, running register and providing friendly efficient service to the public.

Marination Department Lead

01/2012 - 11/2014 House of Raeford Butterball Rd., Wallace, NC As the department lead my duties included but where not limited to; preparing the work station with all items needed for my shift, marinating the poultry product in the tumbler, packing out the poultry, weighing the individual bags, weighing and sealing the completed cases, stacking the completed cases onto a pallet, wrapping the pallet, labeling the pallets and cases, transporting the completed pallets on a pallet jack to the shipping area. Documenting my shift's production. Education and Training

Completion

Date

Issuing Institution Location Degree Received Course of Study 07/1999

James Sprunt

Community College

Kenansville,

NC

High School Equivalency

Diploma

General High School

Curriculum

10/2014

Southeastern

Community College

Whiteville,

NC

1 Year at College or a Technical

or Vocational School

Pre-requisite Courses

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date CNA North Carolina 03/01/2008

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